The latest industry insights from New Relic’s "State of Observability for Industrials, Materials, and Manufacturing" report have highlighted a significant trend among manufacturers towards investing in observability platforms. Based on insights from 285 technology professionals, the study observes a strategic shift aimed at boosting operational efficiencies, enhancing security, and refining customer interactions.
Improved Operational Efficiency and Decision-Making
The drive towards full-stack observability is not just a technological upgrade but a transformative shift that manufacturers are embracing to ensure optimal uptime, boost productivity, and facilitate better decision-making across teams. A notable 65% of respondents reported improved mean time to resolution (MTTR) metrics post-observability integration, pointing to quicker troubleshooting and enhanced operational responsiveness.
Driving Forces: Security, AI, and IoT
The impetus for this shift is largely due to increasing demands for robust security measures and the integration of advanced technologies such as AI and IoT within manufacturing processes. The report indicates that 50% of the professionals see security as a crucial driver for observability, followed closely by AI and IoT applications, which are reshaping how manufacturers approach data complexity and system efficiencies.
Reduction in Outages and Downtime Costs
One of the standout benefits of adopting full-stack observability is the significant reduction in system outages and downtime costs. Manufacturers who have embraced this comprehensive approach reported a 25% or more improvement in MTTR, with fewer high-impact business disruptions. Furthermore, observability has proven financially beneficial, with only 12% of fully observant firms experiencing outages that cost upwards of $1 million per hour—significantly lower than the broader industry average.
As the manufacturing sector continues to evolve under the banner of the Fifth Industrial Revolution, observability is becoming indispensable. It not only enhances the technological framework but also aligns closely with strategic business outcomes, enabling manufacturers to stay ahead in a competitive and rapidly changing landscape.