Citigroup Layoffs 30% of IT Contractors: All Details

Citigroup is cutting 30% of its IT contractors to strengthen internal teams, enhance data security, and meet regulatory compliance amid workforce restructuring.

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Preeti Anand
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Citigroup announced a 30% reduction in its reliance on IT contractors as part of a planned workforce change. Citigroup is reducing its usage of outside contractors by 30% as part of  adjustments to its IT staff. This choice was made because the business wishes to add to its internal workforce and is facing regulatory obstacles. Citigroup hopes to increase productivity, lower risks, and gain more control over its technological operations by depending more on its own staff. It is expected that Citigroup Layoffs will assist the business in fulfilling regulatory obligations and developing a more strong and capable staff for the future.

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By recruiting more full-time staff, the bank hopes to further its overarching goal of expanding its internal workforce. The goal of this modification is to guarantee regulatory compliance, improve risk management procedures, and strengthen data security.

What Went Wrong at Citigroup?

Regulatory Penalties: Because of problems with data governance, Citigroup was fined a hefty $136 million in 2024. The need for improved internal controls and monitoring was brought to light by this consequence.

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Fraud Incident: The dangers of outsourcing vital IT activities were further highlighted by a $22.9 million fraud case involving outside contractors. This incident made it clear how crucial it is to incorporate critical technology functions in order to guarantee security and accountability.

Citigroup is cutting down on its use of external contractors

Citigroup is cutting down on its use of external contractors. This is  to strengthen data security, manage risks better, and follow regulatory rules more effectively. By relying more on its own employees, the bank wants to create a stable and secure workforce. This may ensure better control over its operations and reduce potential risks. External contractors currently make about half of Citigroup's IT staff. Although the business intends to reduce this number to 20%. In addition to growing its own IT staff, the corporation hopes to reduce this percentage to 20%. In order to accomplish this, the bank will strengthen its commitment to creating a more secure and stable workforce. This can be done by increasing the number of its full-time IT employees from 48,000 in 2024 to 50,000 by the end of 2025.

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Citigroup is also moving its information technology operations from Rutherford, New Jersey, to a new location in Jersey City. As mentioned before, Citigroup is planning to expand its internal IT team from 48,000 in 2024 to 50,000 by the end of 2025. This will help the bank manage its technology better and automatically rely less on external contractors. As part of this change, Citigroup is moving its IT operations from Rutherford, New Jersey, to a new facility in Jersey City. All this is done to improve efficiency. By handling more IT functions internally, the bank also aims to strengthen data security, improve risk management, and meet regulatory requirements more effectively. The bank told Reuters that it is increasing its own technological capabilities in order to increase operating efficiency, boost revenue, and strengthen security.

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