Passport Seva Programme (PSP) Division of the Ministry of External Affairs has undergone complete digital transformation in recent years and is today helping in the delivery of seamless passport services…
Government organizations are very often criticized for their slow way of functioning and delayed decision making. With citizens demanding transparency and openness more than ever, it has become inevitable for…
While many companies are still struggling to find their digital footing, few have positioned themselves to capture the real business benefits. After studying a number of cases in digital transformation,…
With digitization, Indian Passport Office has significantly accelerated the process of providing passport-related services and is able to serve double the people in a day, informs Golok Kumar Simli, Principal Consultant…