The International Data Corporation (IDC) in association with Cisco and the Federation of Indian Chambers of Commerce & Industry (FICCI) launched a report titled ‘Smartest Cities of the Future’. The…
By: Krithiwas Neelakantan, Director NGDC (Next Generation Data Centre) Business Here’s how data will evolve to make it easier for organizations to use it to optimize their business. Given the…
Today, more than ever, businesses need to respond quickly to the rapidly changing competitive and economic landscapes. Cyber threats such as ransomware, complex & aging data protection infrastructure, changing data…
Ecosystm, a disruptive technology research and advisory firm, has officially launched its digital research platform. With a promise to democratize data availability, accessibility and transparency, the platform – which launches…
Intelenet Global Services was felicitated by IDC for its stellar performance in boosting the performance within the aviation industry through the use of its proprietary solution – I-CAN. This product is…
Until recently, technology in CX used to be about contact centers and CRM with an added omnichannel thrust. The surge of digital consumerism has pushed customer experience (CX) management to…