Infosys Partners with TDC Net to Drive Digital Transformation

Infosys, a global leader in next-generation digital services and consulting, today announced a strategic partnership with TDC Net, a Danish digital infrastructure and connectivity provider. This collaboration is aimed at transforming TDC Net from a traditional infrastructure company into a customer-centric technology leader. The partnership will focus on modernizing TDC Net’s IT infrastructure, enhancing its customer experience, and optimizing IT and operational service costs.

Campbell Fraser, CTIO, TDC Net said "At TDC Net, we are committed to delivering exceptional value to our customers through a transformation in our IT landscape. Our collaboration with Infosys will enable us to leverage industry-standard processes and platforms to create better customer experiences. Infosys' deep expertise in the telecommunications domain, coupled with its proven capabilities in driving end-to-end transformations, gives us confidence in achieving our goals. This collaboration represents a significant milestone in our journey towards becoming a fully digital and customer-centric technology company."

Upendra Kohli, Executive Vice President – Communications, Media & Entertainment (Americas & Europe), Infosys, said "We are delighted to partner with TDC Net in their journey to become a customer-centric technology company. By putting the customer at the heart of the business, it will enable TDC Net to address the specific needs and wants of their customers. This collaboration exemplifies our commitment to empowering businesses to not only embrace digital transformation but to do so in a way that prioritizes both customer satisfaction and operational efficiency."

Infosys will standardize and simplify TDC Net’s IT systems through the use of AI-driven hyper-automation, adhering to industry-standard processes. This approach aims to enhance business productivity by consolidating TDC Net’s IT systems into fewer platforms, streamlining operations, and reducing complexity.