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cxInterview

AI & the Art of CX: Teleperformance’s Guide to Winning in India

India’s internet user base is exploding like a supernova, creating a gravitational pull for exceptional customer service.

By Minu Sirsalewala
May 22, 2024 18:04 IST 6 Min read
Nitro Interview
Merchandizing solutions will become more AI-powered: Nitro Commerce
By Pradeep Chakraborty
May 23, 2024 14:27 IST 3 Min read
ElectionInterview
Sudip Bannerjee of Zscaler Highlights the Critical Need for Election Cybersecurity
By Aanchal Ghatak
May 23, 2024 10:46 IST 6 Min read
ImageInterview
Beyond the Pike Place: Percolating Customer Connections with Starbucks’ Tech Brew
By Aanchal Ghatak
May 22, 2024 17:58 IST 9 Min read
ImageInterview
Threading The Needle - Technology and Home Appliances
By DQINDIA Online
May 22, 2024 17:52 IST 5 Min read
Image Interview
The GOOCI problem. Can technology give a Blue Tick here?
By DQINDIA Online
May 22, 2024 17:46 IST 7 Min read
imageInterview
Architecting the Next Horizon: ITC’s Digital Blueprint for Future Competitiveness and Growth
By Minu Sirsalewala
May 22, 2024 17:38 IST 7 Min read
image Interview
Leveling the Playing Field: How Generative AI is Revolutionizing SMEs and MMEs in India
By Minu Sirsalewala
May 22, 2024 17:26 IST 6 Min read
Forward and OnwardInterview
Forward and Onward
By Minu Sirsalewala
May 20, 2024 13:57 IST 5 Min read
PatentInterview
PatSeer Leverages AI for Comprehensive Patent Research: Insights from Founder & CTO Manish Sinha
By Aanchal Ghatak
May 21, 2024 12:37 IST 8 Min read
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