India's Top Sectors to Benefit from AI Powered Automation

In 2019, India announced an ambitious target: a $1 trillion digital economy by 2025. This vision reflects the country’s determination to position itself as a global technology leader, capitalizing on its robust talent pool and burgeoning technology ecosystem. At the heart of this transformation lies the adoption of artificial intelligence (AI) and automation. With a focus on skill development and innovation, India aims to redefine the boundaries of efficiency and productivity.

AI + Automation = Catalysts for Change

AI-powered automation is no longer the technology of tomorrow—it is reshaping industries today. Sectors like manufacturing, healthcare, finance, retail, and logistics are witnessing profound changes. Predictive maintenance in factories minimizes downtime, AI-enhanced diagnostics revolutionize healthcare, and streamlined supply chains ensure that retail operations remain agile in a volatile market.

“India’s robust technology base positions it as a global leader in AI-powered automation,” asserts Dominic Pereira, Vice President of Product Management at Automation Anywhere. He believes India’s unique blend of skilled IT professionals, a growing technology ecosystem, and government-backed digital initiatives creates a perfect storm for innovation.

The global economic impact of AI-powered automation is immense, and India is poised to take a significant share. With the government emphasizing upskilling initiatives, the workforce is being prepared for new-age technologies that will drive the digital economy forward.

Emerging Trends in AI Powered Automation

Globally, several trends are shaping the adoption of AI-powered automation:

1. Responsible AI Practices: Ethical AI deployment is becoming a priority as organizations aim to build consumer trust and comply with evolving regulations.
2. Cloud Integration: AI combined with cloud computing is democratizing access to advanced automation, making it scalable and affordable for businesses of all sizes.

In India, these trends are especially relevant, as the nation’s tech ecosystem is increasingly aligning with global standards to attract international investments and partnerships.

Automation Anywhere’s AI + Automation Enterprise System

At the forefront of this automation revolution is Automation Anywhere’s newly launched AI + Automation Enterprise System. This next-generation platform introduces groundbreaking tools such as:

• AI Agent Studio: Enables businesses to create custom AI agents that autonomously learn from enterprise data and execute complex tasks.
• Second-Generation GenAI Process Models: Accelerates the discovery, development, and deployment of AI-driven automation solutions.

“AI agents can deliver up to ten times the business impact and reduce task completion time by up to 90%,” Pereira notes. These agents excel in automating cognitive tasks, driving efficiency across workflows in sectors like customer service, IT, and legal operations.

One striking example is Automation Anywhere’s collaboration with Masin, a claim management consultancy. By employing Legal AI Agents powered by large language models (LLMs), Masin significantly reduced time spent on document processing, allowing its workforce to focus on strategic activities.

Similarly, Petrobras, South America’s largest energy company, utilized Automation Anywhere’s tools to navigate complex tax regulations, achieving $120 million in savings while filing taxes with unprecedented speed.

Despite its promise, adopting AI-powered automation in India is not without challenges. Businesses must navigate:

• Legacy Systems Integration: Ensuring new technologies seamlessly integrate with existing infrastructure.
• Data Quality: Overcoming inconsistencies and gaps in enterprise data to train AI models effectively.
• Skill Gaps: Bridging the divide between current workforce capabilities and the demands of AI-driven workflows.
• Regulatory Compliance: Aligning with stringent data and AI governance frameworks.

Automation Anywhere is actively addressing these hurdles. Through targeted upskilling programs and tailored solutions, the company is equipping Indian businesses to thrive in this rapidly evolving landscape.

As industries embrace automation, the future lies in agentic automation—intelligent agents capable of making real-time decisions based on context and data. Pereira envisions these agents collaborating autonomously, blurring the lines between human and machine roles in business processes.

This innovation is particularly relevant in India, where enterprises are looking for scalable, adaptable solutions to handle complex workflows. The government’s digital initiatives and Automation Anywhere’s AI + Automation Enterprise System are converging to unlock unprecedented opportunities across sectors.

The Road Ahead

India’s journey toward a $1 trillion digital economy is not just a numbers game—it represents a seismic shift in how industries operate. Automation Anywhere’s commitment to driving this transformation places it at the intersection of innovation and impact.

“AI-powered automation is pushing the frontier for productivity and business growth simultaneously,” Pereira emphasizes. From skill development to technological innovation, Automation Anywhere is well-positioned to help Indian businesses navigate this transformation and emerge as global leaders.

As India continues to embrace AI and automation, it sets the stage for a future where technology and human ingenuity coexist, driving growth, efficiency, and innovation at an unprecedented scale.