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Aanchal Ghatak

Aanchal Ghatak reports on the intersection of technology, security, and innovation for Dataquest.

Customer ExperienceInterview

Customer Experience in the AI Age

SurveySensum leverages AI to enhance customer experience for businesses like Honda and Visa. By analyzing feedback, predicting customer behavior, and automating workflows, it helps companies improve satisfaction, reduce churn, and drive business growth.

By Aanchal Ghatak
Dec 26, 2024 14:06 IST 6 Min read
CTOFeatures
Onix CTO on Simplifying AI for Non-Technical Teams
By Aanchal Ghatak
Dec 26, 2024 12:08 IST 6 Min read
secure cloudInterview
HPCL Embraces AI: From Models to Secure Cloud
By Aanchal Ghatak
Dec 25, 2024 23:40 IST 5 Min read
Data SovereigntyFeatures
Data Sovereignty: A Global Tug-of-War
By Aanchal Ghatak
Dec 25, 2024 23:18 IST 13 Min read
HRInterview
HR Systems Need to Be Human-Centric: Phenom's Cofounder Hari Bayireddi
By Aanchal Ghatak
Dec 24, 2024 11:48 IST 5 Min read
cloud agilityFeatures
Epam's Adam Auerbach on AI, Cloud Agility, and Testing
By Aanchal Ghatak
Dec 20, 2024 20:29 IST 6 Min read
DronesFeatures
Sky’s the Limit: Thanos Technologies Empowers Farmers with Drones
By Aanchal Ghatak
Dec 20, 2024 13:00 IST 5 Min read
IT SupportInterview
AI Transforming IT Support: Insights from GoTo
By Aanchal Ghatak
Dec 19, 2024 13:02 IST 5 Min read
digital SustainabilityFeatures
Sue Preston, HPE, Talks Transformation, Innovation, and Sustainability
By Aanchal Ghatak
Dec 18, 2024 11:43 IST 6 Min read
Customer EngagementNews
Exotel Redefines AI-Powered Customer Engagement for FY25
By Aanchal Ghatak
Dec 18, 2024 11:22 IST 2 Min read
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