Zoho's online CRM gets a facelift!

Zoho has announced 4 key enhancements to the company`s online customer relationship management software, Zoho CRM.

The new features include BCC Dropbox, LiveDesk Integration, Custom Related Lists, and MailMagnet for Mobile.

The BCC Dropbox option now allows users to BCC customer emails to CRM, helping maintain relevant and up-to-date customer records. Additionally, the integration with Zoho LiveDesk will now bring customer support and customer information together, on a single platform.

Custom Related Lists can record customer information from multiple sources, including third-party applications, making Zoho CRM a powerhouse of all customer information.

Lastly, MailMagnet for Mobile brings the power of MailMagnet, an email filtering service based on active deals in CRM, to Zoho CRM iPhone, iPad and Android mobile applications.

The latest enhancements to Zoho CRM include important productivity and mobility enhancements.

Commenting on the occasion, Raju Vegesna, chief evangelist, Zoho said, "For many of our users, Zoho CRM organizes, streamlines and stores the lifeblood of their company - customer data and interactions. These four enhancements are yet another step towards helping companies managing their customer data and interactions at a central place within CRM.

With the addition of BCC Dropbox, combined with various previous email integrations and MailMagnet, Zoho now offers the most comprehensive set of email integrations available among any CRM vendor in the market."