Zoho One Receives Major Updates a Year After its Launch

Zoho One's new analytics delivers a more contextual picture of business operations by blending data from apps across the suite

Zoho announced updates to Zoho One, its flagship suite of applications, designed to put businesses completely in the cloud. One year after its launch, Zoho One is enabling a new set of capabilities that bridge the gap between different departments and roles within an organization. Zia, Zoho’s AI, will soon respond to user queries by combining information from multiple apps. Zoho One’s new analytics delivers a more contextual picture of business operations by blending data from apps across the suite. Also, a new unified search feature can execute across multiple applications, bringing back richer results.

Zoho also launched Backstage, an end-to-end event management tool, that allows organizers, corporations, and non-profit agencies to plan, promote, and run enterprise events ranging from large-scale meetings to conferences and trade shows. More than 12,000 businesses worldwide have become Zoho One customers, of which 36% of Zoho One users are from India, says Zoho. The company has added five new apps to Zoho One in the past year namely Cliq, Zoho Sprints, Zoho PageSense, Zoho Flow and Zoho Backstage, at no additional cost.

“The adoption of Zoho One has exceeded our expectations, and we hope to continue this momentum into its second year. The stats clearly show that customers will use multiple apps from a single suite, if those apps work together more deeply than a patchwork of products from different vendors,” said Sridhar Vembu, CEO of Zoho Corp. “We see customers combining data from different Zoho and third-party apps, like email campaigns, CRM, customer support, and accounting, to generate new insights and make better decisions. Zoho One has already replaced more than 650 different products, and that number will only grow as we release even more new apps”, he added.

Some of the new capabilities added to Zoho One are the Analytics tab, Zia, Zia Search, Zoho mobile app and Zoho Concierge. Zoho One is available at Rs.1,000 per employee per month. Businesses must purchase a license for every employee in their organization to get this pricing. Zoho One is currently available worldwide, in multiple languages. Users can sign up for a 30-day trial version of Zoho One at zoho.com/one.  Zia for Zoho One is not currently available. The Analytics feature will be rolled out in phases, whereas Zia Search is available immediately at search.zoho.com. The Android mobile app can be downloaded from Google Play app, while the iOS app is available at itunes.

Zoho Backstage is available immediately. It offers four subscription plans: the Free plan, the Professional plan (Rs. 5,900 per month), the Professional+ plan (Rs. 11,900 per month), and the Single Event plan (Rs. 17,999 per event) with a custom branding add-on at Rs. 60,000 per year. Custom branding includes a custom domain and mobile app.

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