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Zensar owed its growth to a number of factors: existing ODC accounts like
Cisco, P&O Nedlloyd and National Grid Transco performed well, while it
bagged new retail customers like Arcadia and Marks & Spencer. The Solution
Blueprint (SBP) framework allowed Zensar inroads into Japan bringing about 15
projects, accounting for nearly 40% of its new businesses. What also helped was
the balanced distribution of revenues between the US and Europe at 51% and 34%
respectively as well as the restructuring of its global operations into two SBUs.