Wipro Recruitment 2022: Applications Invited for System Engineer Vacancies

Wipro recruitment 2022 has been announced for System Engineer vacancies at Coimbatore, Pune, and Bengaluru, India

Wipro recruitment 2022 is being conducted for System Engineer vacancies available at Coimbatore, Pune, and Bengaluru. Ideally, candidates with a Bachelor’s or Master’s degree in computer science, information systems, or related field as well as those with a BE or BTech degree in related fields are preferred for System Engineer Vacancies. Wipro says that all qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin among others.

Job Responsibilities of those Selected through Wipro Recruitment 2022

Candidates selected for the System Engineer vacancies will have the following job responsibilities:

• Excellent communication skills.
• Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App and so on over Remote Support.
• Answer incoming calls and respond to customer’s emails in timely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources andOffer Solution to customers.
• Research, identify, and resolve customer complaints using applicable software.
• Route calls and tickets to appropriate resources and Domains who can best support he user,
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

How to Apply for Wipro Recruitment 2022?

Interested and eligible candidates will have to apply on the official website for the System Engineer vacancies. The following personal information will be asked in the application form:

• Name and contact information.
• Academic and professional qualification.
• Employment history and references.
• Date of birth, nationality and photo.
• Background check information such as documents for education and professional verification.
• Resume.