whatsapp

Whizard allows payments on WhatsApp using voice, intelligent image recognition

Although the idea of chatbots was introduced decades ago, it is only now that they have been gaining traction. A WhatsApp chatbot solution provider or WhatsApp Automation Tool, Whizard is one such unique, dynamic and ever-evolving platform that comes up with customized solutions for various businesses, depending upon their requirements and the industry. The leading platform, established in 2020, initiates the ease of doing business through WhatsApp, and extends its services to various industries.

Here, Sumit Gupta, Founder, Whizard API and The Viral Pitch, tells us more. Excerpts from an interview:

DQ: Tell us about Whizard and the services that your company offers?

Sumit Gupta: The product sits on top of the WhatsApp business API helping businesses to automate their customer journeys & conversations on WhatsApp using “Menu” based and/or “Natural Language Processing (NLP)” bots. With a 100% customizable solution, we carefully map & craft business conversations to create impactful result-oriented WhatsApp bot for each of our customers.

Sumit Gupta
DQI Bureau | DATAQUEST Sumit Gupta.

Our unique features such as ability to Collect Payments on WhatsApp, using voice as command and intelligent image recognition technology sets us apart from our competition.

Personalized Solutions – Tailor-made automation solutions and customized dashboard based on client needs & expectations.

Multiple communication channels – In accordance with client needs, Whizard provides one-way, two-way and end-to-end communication channels.

Updated technology – Interactive messages for more natural business-client conversations.

Additional services – update current API.

There are no charges for additional update services.

Payment on WhatsApp – A hassle-free experience of paying recurring bills using WhatsApp

Green tick verification – Devoid of any additional charges, Whizard offers green tick verified Business accounts for brand visibility and greater credibility.

Our platform provides a customized solution to every client depending upon their preferences, requirements, and industry, whereas other competitors share an API/Dashboard which is common for most of the companies.

DQ: What were Whizard’s goals and objectives when it was founded?

Sumit Gupta: Over the years, when WhatsApp emerged as one of the most widely-used social media platforms across the globe, we realized the scope of this revolutionary app as being more than just a messaging platform early on. Keeping this vision in mind, we founded Whizard API as a natural response for businesses to connect with their large user bases over an app that is used by over 2 billion people. Since then we have never looked back.

Our goals and objectives have evolved from just being a bridge between both parties to transforming into an integrated automated business solution provider. Today, we help brands to automate their customer interactions & journeys on WhatsApp, helping them to save on their Customer Service & Lead generation costs while cutting down the manual efforts by over 95%.

We continue to have one of the most unique features we have launched which I believe most of our competitors don’t have.

DQ: What are your growth plans for this year?

Sumit Gupta: We live in a fast-paced world where our professional and personal lives are often rushed and mashed together in a blur of activity. With respect to this aspect, we don’t want to limit the scope of WhatsApp Business API like most other products in the market do.

Our prime focus would be to scale our technology efforts, for which we might look to raise funds in FY’22. As WhatsApp automation is now gaining traction, we will be conceptualizing our product in a manner that can be easily integrated with new updates and developments without much human input on the backend.

DQ: What were the major challenges the company has faced till now?

Sumit Gupta: As the concept of WhatsApp Automation is fairly new, it was a herculean task for us to make people understand the concept & benefits of an official WhatsApp Business API integration. We used a simple trick, we created videos of user journeys & experiences in various industry verticals such as restaurants, financial services, hospitality, automobiles, ecommerce, real estate, education etc.

Rather than using technical terms & complicated industry jargons to familiarise people with our product, we demonstrated what the product can do through educational blogs and simple yet articulate creatives on social media. Through Instagram, Facebook, LinkedIn and Twitter, we reached out to our audience and created content that not only reflected our service offerings but also provided insights about industry trends, articles and updates.

DQ: How is Whizard helping customers deliver relevant business outcomes through the adoption of the company’s technology innovations?

Sumit Gupta: Whizard is a dynamic and ever-evolving product. We do not limit the scope of WhatsApp business API like most other products in the market do. The platform provides custom solutions to companies looking to reach their customers on WhatsApp. We provide a customised solution to every client depending upon their needs, requirements and industry whereas other competitors share a static API/Dashboard which is common for most of the companies.

Whizard API works in the direction to automate your Customer Service, Lead Generation strategy, etc., by linking with your CRMs, advertising software, and any other tools you use and make it more efficient and optimal. We are here to revolutionise company-customer interactions, making contact easier, more efficient, and more accessible than ever before.

Whether you’re a retail company or a mobile operator, a developer or a marketer, an advertising agency or simply a company in need of automating their WhatsApp response system – Whizard can help you to succeed.

As a WhatsApp Business Solution Provider, we know the platform inside out and can help you check all the boxes. Whizard makes sure there is no stone left unturned in overcoming any and every advertising obstacle you face, and our tech team is available 24×7 to follow that claim.

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