WhatsApp, owned by Facebook and one of the most popular free messaging apps in the world, will stop working certain devices in the year 2020. WhatsApp on its support page has shared that users would have to upgrade to its list of supported devices in order to use uninterrupted services.
Phones operating on the Windows Phone will no longer be able to access WhatsApp after 31 December 2019. While WhatsApp has not been available in the Microsoft Store after 1 July 2019, Windows Phone users are reporting trouble accessing their WhatsApp accounts for the last few days.
“My WhatsApp account is not working, I exited all groups and cleared the memory on my phone, but my app works sometimes and does not open at all sometimes. I will have to upgrade my phone. Uninstalling and reinstalling the app also has not worked for us,” said a Windows Phone user to DataQuest whose spouse, also a Windows phone user, is facing similar problems.
The free messaging app support page says that they no longer actively develop for these operating systems, therefore some features might stop functioning at any given time. Furthermore, other devices that will not work in 2020 are as follows:
- Android versions 2.3.7 and older until can only be used until 1 February 2020
- iOS 8 and older can be used until 1 February 2020 as well
Users on the above mentioned operating systems will no longer be able to create new accounts or reverify existing accounts, says the app’s support page.
The Devices on which WhatsApp Will Work
WhatsApp recommends users to use the following devices in order to enjoy uninterrupted services:
- Android running on an operating system over version 4.0.3
- iPhone running on iOS 9 or more
- Select phones running KaiOS 2.5.1 and more, including JioPhone and JioPhone 2
If you are using Windows Phone or the other older versions mentioned above and are facing problems with the app, do let us know in the comment section below.