We intend to employ more than 1,000 people

Can you please tell us about the activities of JSS?



JSS started its BPO operations with Citigroup, USA, for its auto loans in 1999,
and in the last six years has grown as a networked service provider for most of

Citibank and its associated financial products under Citigroup. Tata Indicom got

added in 2004, making JSS the nodal BPO for the entire state of Orissa. Today,

we are present in the eastern states of Orissa, West Bengal, Chhattisgarh,

Assam, and Jharkhand.

We are the exclusive BPO delivery arm for the entire Citigroup

for the whole of eastern India. In Orissa, we are the exclusive back office arm

of Tata Indicom, UTI Bank, HDFC Standard Life, and Neelachal Ispat Nigam; we

also service HDFC Mutual Fund in both Orissa and Kolkata as well as ICICI Home

Finance in Kolkata.

We have also joined hands with OCAC, the Technical Directorate

of Orissa IT Department, to develop CRM courses under the i-Skills brand to

impart non-voice based BPO training. Besides the JSS ITeS Training Institute, we

also plan to become the master franchise for Orissa for the Indian Institute of

Job-Oriented Training (IIJT) to launch a slew of computer accounting courses.

How have these businesses translated into financial as well as

overall growth for JSS?



Over the last two fiscals, our revenues have increased by more than 120% to
reach Rs 6 crore. The bottomline too has improved from Rs 17 lakh in FY 05 to

Rs 33 lakh in FY 06. BPO operations have provided the bulk contributing to

87% of the revenues. Consequently, the BPO infrastructure too has grown

consistently from 180,00 sq ft in 2004 to 40,000 sq ft in FY 06. We have got

our operations certified by DNA Quality 9001-2000 as well as added twenty more

branches.

How do you foresee the growth of IT in Bhubaneswar, and what

will be the position of JSS in the overall citys context?



Bhubaneswar ranks very high on the software exports front. According to
McKinsey, Orissas economy is poised to grow at 7.1% over the next 10-12

years, the highest in Eastern India; Morgan Stanley comments that Orissa shall

emerge as a center for metals business in India and attract investments up to

$3040 bn over the next five years. Its not just large companies that are

reaping the benefits of this growth, even smaller SMEs are gaining from the

positive environment. While the larger companies in the city registered an

overall growth of 58% in 2006-07, SMEs like JSS witnessed 120% growth.

Rajneesh De



rajneeshd@cybermedia.co.in