How did your managed services perform during the
During the economic downturn last year, we saw some companies which got into
crisis. On the other hand, we have some clients who we helped in cost cutting
and to be more efficient to cope with the market. We saw a pick up in some areas
of outsourcing. We have seen a great demand for virtual offerings in network
storage and storage virtualization which help clients in capital intensity. Our
stocks have gone up in comparison to the previous year.
Are you not bothered about the recent M&As, like that
of Xerox and Perot?
I dont want to comment on other competitors, there are different value
propositions that we offer or they offer. But, the kind of M&As that are
happening in the market, they are reducing the number of independent vendors and
that will help us. A lot of consolidation has happened and has changed the value
proposition offered by competitors. We are happy to be independent vendors.
Why is India not in your radar when in comes to
offering services? Do you think it is not mature enough to adopt CSC offerings?
Primary focus for India operations is on acting as a supporting center for
our global capabilities. How we enter in the Indian market should be planned in
a big way. As of now, we focus on international clients, including those who may
be present in the Indian market as well. We do have contracts with companies
which bring the Indian component of business to CSC. We have software products
for specific processes in the Indian market. We have most of our business
supporting Fortune 500 clients in India. There are Indian companies who use
products and services of CSC by virtue of being global.
Are SMBs on CSCs radar? Which verticals are on the
Our primary focus is on large scale business, but we have improved our focus
on SMBs too. For the last three years we focused on the mid sized market, which
for us has $35 mn to $350 mn contract value. It is not small business or large
business, we prefer to have a good relationship with our clients. Our largest
focus area is financial services. We have a robust position in intellectual
property, health, insurance, and banking. We have end-to-end solutions for
financial services with outsourcing offerings, system integrations and program
management offerings in the applications space.
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