Vodafone India has announced the launch of Vodafone Global Design Store in the presence of Sandeep Kataria, Director – Commercial, Vodafone India and Dilip Kumar Ganta, Business Head – UP West Circle, Vodafone India. Warm, customer friendly atmosphere, vibrant design, enthusiastic and helpful customer service team is what welcomes you when you walk into the Vodafone’s global design Store in Meerut.
Located at S2S Square, Garh Road Meerut, the new Vodafone Store is in line with Vodafone’s ‘Retail of Tomorrow’ initiative to deliver unmatched retail experience to its customers.
With the increasing use of smart phones, mobile internet and new technologies, the customer is evolving at a fast pace. As one of the leading operator in UP-West & Uttarakhand, Vodafone wants to partner with the customer and support them through their changing data usage patterns. Vodafone SuperNet wishes to bring its world-class data network that enables faster data speeds and better coverage to its customers. The global design store is a step towards providing a Vodafone customer the best in class service and a seamless service experience.
An array of services will be offered such as 4G Experience Zones to discover and experience superfast video download/uploads on the SuperNet 4G network; Vodafone Red Zone; a first of its kind all-in one post-paid service; M-Pesa Zone; a unique mobile money transfer service; Self Service Kiosk; a 24×7 facility for bill payment and recharge service;Vodafone Red Box; to enable customers to transfer content from an existing handset to a new age smart phone for free.
Speaking on this retail initiative, Dilip Kumar Ganta, Business Head – UP West Circle, Vodafone India said, “The consumer has always been at the heart of everything we do. Vodafone has always introduced pathbreaking and innovative concepts in the market that enrich the lives of our customers. Hence, keeping in mind the trend of increasing smart phone penetration and rapidly changing mobile data usage trends, we have taken an innovative approach in retail design. The Global Design Store with a team of data experts will engage with our customers to provide a one-stop shop experience platform.”
Commenting on the inauguration of the new Vodafone store, Mr. Sandeep Kataria, Director – Commercial, , Vodafone India,said: “I’m delighted to be present here today for the launch of our Global design store in Meerut. Meerut is an important data market for us. We invite our customers in the city to experience our new store and make the most of the bonanza of special benefits being offered currently by Vodafone”.
The new Vodafone Global Design Store retail concept is designed and equipped to be warm & customer friendly, to meet the evolving needs and expectations of the customers. The store offers live and engaging retail experience of Vodafone’s wide range of products and services. This store has been specifically adapted and customized after testing and validating a full suite of customer insights, which are relevant to customer needs in India.