Vodafone Idea network seems to be facing an outage for the second time within a week. According to users in Kerala, the Vodafone Idea network is apparently down from the past hour. Although Vodafone Idea, which was recently re-branded to Vi, is yet to acknowledge the issue, customers have been complaining of a lack of connectivity and even a total blackout in some areas.
“Vi Network/internet not working from Afternoon today in Palakkad,” says a customer. “No network available in my area Kerala pin code: 682033. All family members phones not reachable… Please take immediate action,” says Sibin Sebastian.
“Signals bars are not even showing- VI network is totally down Area: Chattanchal – Kasaragod, Kerala,” says another user Mahshook Abdul on Twitter. “It seems Idea network is down from an hour…unable to make any calls and getting error message Mobile network isn’t available”, says Vijilal Soman.
“Last one hour there is no service . The last couple of days I have raised issues regarding network and today at 2:30Pm I got a message stating the issue is been resolved but from 5 Pm onwards there no service at all,” says VN Menon.
“No signal…vi tower is switched off from 5 pm onwards..many vi users affected.. and can’t connect VI cc from other network Location pin 689508, Alappuzha district, Kerala solve the issue immediately,” says Jacob. The issue has been reported on Down Detector by users, which has received over 170 complaints in the past hour.
Vi customer care as of now is responding to customers saying “Hi! We understand your concern. Kindly DM us your Vi number to assist you further on the network issue.”
Recently, the Vi network faced an outage in Pune and other cities in Maharashtra due to Heavy rain, which resulted in the flooding of some areas including one of the company’s key sites. The outage, according to customers, lasted for over 12 hours.