'Urgent need to respond to US healthcare reform'

Indian service providers have their eyes set on the US healthcare market. How big is the opportunity? What factors are driving outsourcing in this space?

Indian service providers always had their eyes set on the US healthcare market. In fact, for HGS, our biggest and one of the oldest clients is from the US healthcare segment. The urgent requirement to respond to the healthcare reform is driving the outsourcing opportunities in the US healthcare space. The market is driven by cost containment pressures as well as process efficiencies that will enable the health plans to meet the reform related mandates such as MLR requirements.

According to NelsonHall, Payer outsourced services market will grow 9% Compound Annual Growth Rate (CAGR) to reach nearly $15 billion by 2016 and the provider segment to grow from 5.4Bn to 9Bn by 2015.

To know more about Healthcare BPO and find out what Indian service providers need to do to grab the Health care pie, read the full interview at Globalservicesmedia.com