Uber Puts Safety at the Heart of Driver Experience

Uber launches driver safety toolkit and updates community guidelines for riders to foster an environment of mutual respect

New Update

With the objective of offering a safer experience for everyone and to create an environment of mutual respect, Uber, the world’s largest on-demand ride-sharing company, launched its “Driver Safety Toolkit”  -- a comprehensive set of in-app safety features for driver partners -- in India today. To further strengthen this move, the company has also updated its community guidelines, reminding riders of the behavior expected of anyone using the platform.

Commenting on the launch, Mr. Prabhjeet Singh, Head of Cities, India & South Asia, said, “There can be no Uber without driver partners - they are at the centre of Uber’s business. The national roll-out of an emergency button and the ‘share trip feature’ under the Driver Safety toolkit strongly reiterates Uber’s commitment to their safety. Over the last few years, Uber has focused its efforts in developing innovative products that increase transparency, accountability, and safety of all the Uber users. The rollout of this toolkit is the next step in ensuring we’re helping all the driver partners stay connected and safe.”

“We have also updated Uber’s community guidelines which extend the same behavioral standards to the riders that Uber has for the driver partners. Even though a vast majority of riders will not be affected by this update, it reminds a select few what behaviour is expected of them while using the app.", Mr. Singh continued.