TrackOlap platform uses advanced technologies to provide complete solutions to run any business more efficiently by digitizing operations, employees, sales and after sales processes. It includes employee efficiency, time tracking, managing customers, sales productivity, lead management, expense and many more features.
Here, Udit Agarwal, Founder and CEO of TrackOlap, tells us more. Excerpts from an interview:
DQ: Elaborate on TrackOlap's automation solution.
Udit Agarwal: TrackOlap solution can automate each of every business use case. It can be a simple workflow of leave approval or a complex expense approval process which needs to go among multiple hierarchy of employees and finally at the finance department.
Any complex business workflow can be designed at the TrackOlap platform in a simple way without any technical knowledge and the outcome can be monitored in real time which eventually helps to take business decisions on time. We have more than 50+ predefined business workflows of several business domains from order fulfillment, lead conversion, payment collections, delivery, support etc.
DQ: How is it helping small businesses?
Udit Agarwal: Small business and startup organisations aim to grow in the twisted economic conditions with the limited resources. Companies want to align their business operations digitally to achieve excellence. TrackOlap platform uses advanced technologies to provide a complete solution to run any business more efficiently by digitizing operations, employees, sales and after sales processes.
SMEs don't have to go for multiple software solutions. It includes employee efficiency, HRMs , time tracking, managing customers, sales productivity, lead management, expense and many more features.
DQ: Do you have any solutions planned for the large enterprises?
Udit Agarwal: TrackOlap solutions work well for large enterprises. Solutions like Task management, Workflows, Employee Efficiency, Field force etc are the requirements of each of every large enterprise. TrackOlap's Platform is highly customizable to cater any large enterprise use cases.
DQ: How are the various managements creating innovative solutions to enhance the operations productivity?
Udit Agarwal: With the one tap leave, expense, customer visit, support ticket etc., can be created or updated and lots of time on the field and remote workers can be saved. TrackOlap mobile solutions, field workers can do all these operations and the managers are updated in real time.
Using the desktop applications office employees can manage their work, timesheets more efficiently. Using automated flows, task management, digitization with real time customers feedback, various management can improve operations productivity.