I believe that the biggest service we can do to the tsunami victims is to
help them get back to life as fast as they can. I believe that IT and
communications will not only play a big role in coming out with disaster alert,
management, and recovery systems, but will also create new employment and
business opportunities. And that is how you start getting back to life!
People reacted very strongly when I asked how the killer tsunami will impact
the Indian IT industry. "How insensitive. There is death and destruction
all around, and you want to know what will happen to the IT industry," they
accused. Realising my mistake, I changed my question. "Will IT play a role
in relief and rehabilitation of affected people? Will it play a role in
minimizing losses in future natural catastrophes?" Yes, of course, they all
agreed. I had my answer- the IT industry will benefit from the tsunami.
Obviously, it will benefit because it will provide benefits to people and
countries at times of such disasters.
Clearly, there are lots of areas where we need to strengthen our position.
Let me not even talk of a disaster management and recovery system now. I think
whatever else we have was not utilized.
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Communications systems, is surely one of them. The killer waves reached India
several hours after they started near Indonesia. Our satellite systems failed to
pick up the trail of destruction and ring alarm bells. There are reports of some
scientists who were trying to alert the Government in India, but they could not
find the right people and their contact details on the net. So, for India, in a
sense, even internet failed to help. Within India, all the great telecom
infrastructure that we keep talking about, failed in raising an alarm. So what
is the use of all the tele-density, if no service provider could send an
automatic sms to alarm people? More or less same is the story about the problems
being faced in relief operations. Citizen databases, local district and town
maps that are urgently needed, too, are not there.
Any country that will now want to build disaster recovery and management
systems will surely invest a lot in IT and communication. Equipment ranging from
high-end workstations that simulate natural calamities to servers that monitor
and forecast weather, will have to be installed. They will have to be integrated
to public and private networks. GIS systems will need to be implemented.
Overall, there will be a lot of money that will be needed to just build good
disaster warning, management, and recovery systems.
But will India, as a country, be able to spend money on disaster management
and recovery systems will be a big question. IT solution providers will have to
come out with economy solutions. And they will have to go, not just to
Governments, but to NGOs, and even business houses who have a corporate social
responsibility plan.
The author is Editor of Dataquest IBRAHIM
AHMAD