The Top 10: 10 - Accel Frontline: A Happy Mix

Accel Frontline, the JV between Accel ICIM Systems & Services and
Singapore-based Frontline Technologies Corporation, has been one of the more
consistent participants in the DQ BES over the last couple of years. Accel
Frontline's HR rank plays spoilsport, but only slightly. A fairly high
employee satisfaction score pulls up the software and services company as it
establishes itself comfortably in the Top 10.

The environment at Accel is replete with developmental opportunities. To meet
the constant changes in the industry, employee training and development has been
woven into the fabric of the organization. A Chief Training Officer is
responsible for the training needs of the employees. A list of skill-sets is
maintained by HR and is constantly upgraded. Employees are encouraged to choose
the technology they wish to be trained in. The company sets aside handsome skill
allowances for the same. Apart from training and development, Accel treats its
employees as individuals who share the Accel dream to emerge as a leading IT
service provider.

DQ Rank 10

M Ramesan, VP, HR

Key drivers of employee satisfaction today are the
organization's performance, brand, and employee engagement in organization
affairs. Employees get the opportunity to directly interact with customers. This
not only increases employee engagement, but also helps employees understand
customer requirements better which in turn works out to be beneficial for the
organization. Performers are given recognition through awards, and star
performers are offered special training to develop new skills as well as a fast
track career path.

Last year, Accel started giving ESOPs to employees, and today, over 60% of
its employees are shareholders in the organization. This has had a tremendous
impact in scaling up the level of motivation, pride, and feeling of ownership
among employees.