The annual Western Region conference of the Confederation
of Indian Industry (CII) in Mumbai showed that exports and globalization, which
was first chanted by the Indian software industry, has now been adopted with a
vengeance by every sector of the Indian economy. And the results are beginning to show-not just in the
galloping stock exchange indices, which leapt over the ten thousand hurdles in a
jiffy, and seems to be racing to fifteen thousand, nor the zooming profits and
market capitalizations of manufacturing companies! The real dominance that
Indian companies are beginning to establish-in flexible packaging, forgings,
steel etc-is beginning to reflect in the market share data as well!
At the conference, a galaxy of luminaries-Baba Kalyani of
Bharat Forge, Surinder Kapoor of Sona Steering, Ajay Piramal of Nicholas and
Gujarat Glass, Ashok Goyal of Essel Propack, Gopalakrishnan of Tata Sons, and
Yogi Deveshwar of ITC spoke of the once in a lifetime opportunity that this
decade presents to Indian entrepreneurs and CEOs to fly the India flag, and
indeed flaunt their companies' brands proudly in all countries. The case in
point is early mover Essel, which has grown 15%; globally, in an industry, which
is growing at 4% or less, establishing 24 factories in over a dozen countries.
This was the firm that was one of the first to establish a manufacturing
facility in China, and today, talks about global dominance in much the same way
that Lakshmi Mittal has done in steel.
There is a need for global leaders—who can work with locally hired teams and build multi-shore organizations |
One refrain that was echoed through the packed halls of
this summit was the need for global leaders-who have enough multinational
experience to work with locally hired teams and build multi-shore organizations
to meet the expectations of future shareholders and customers. In his wonderful
book on Inspiring Leadership, John Adair, the world's first professor of
leadership studies at the University of Surrey looks for inspiration to the
legendary Athenian sculptor turned philosopher Socrates, who listed some of the
activities, which characterize a truly effective leader:
-
Selecting the right people
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Gaining goodwill and inspiring obedience
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Setting a personal example of energy and industry
Each of these characteristics are beginning to be severely
tested in every industry segment as the search progresses for hundreds of CEOs
and thousands of business unit leaders making only the headhunters happy and
giving nightmares to every board.
The risk of emergency hiring is the propensity to settle
for less than optimum caliber at high levels of business leadership, and this
compromise in the first of Socrates' principles has its inevitable cascading
effect on the other two. A leader who arrives with the promise of showing
results in two quarters, but is shown the door within a year if he fails to
deliver will hardly display energy and industry. Worse still, the first signs of
success will bring the headhunters back to his door and the cycle for both the
individual and the organization starts all over again. And the question of
inspiring others does not even arise in such cases-it will need a modicum of
self-imposed discipline to stem the rot and build sustainable management teams
for the future.
Finally, back to the CII meet. Alan Rosling, Cambridge and
Harvard Business School alumnus, and now an executive director on the Board of
Directors of Tata Sons, spoke proudly of the way TCS had grown its South
American business to over three thousand people with development facilities in
Brazil, Uruguay, and Mexico. He sounded a note of caution when he said that
India's Tambrams (Tamilian Brahmins for the uninitiated) must learn to be more
global in their behavior and not spend their entire leisure time looking for
Indian restaurants when they travel abroad. Will the Ramaswamys and
Balasubramanians be spotted in more Sushi bars and British pubs in the not so
distant future? Only the new global Indians can tell!