The DQ-IDC India Salary Survey'04

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DQI Bureau
New Update

The spring in the step is back. A year ago, the average hike stood at a mere
7%. It's a different story now. The figure for average salary this year
stood at Rs 5.7 lakh per annum, up from Rs 4.8 lakh in 2003. That's a growth
of 19%.

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The elite DQ Top 20 club upped headcount by 35% in 2004, as compared to 28%
in 2003. A large part of this recruitment happened for entry-level positions.
The result: the average salary of employees with less than two years of work
experience saw a dip of 12%, and, incidentally, this was the only bracket to see
a decline in salaries. For senior employees-those with ten or more years of
experience-the jump in salary stood at a whopping 26%.

The middle level too was a happier lot last year, as their paychecks got
chunkier too, unlike in 2003, when their salaries saw a decline, albeit a small
one.

n
Entry level salaries drop 12% (Rs 2.6 lakh average)n Industry average
salary up 19% (Rs 5.7 lakh)
n
Senior exec salaries up 26% (Rs 12.4 lakh average, above 10 years
experience)
n
Overall, higher hikes than last year (average hike 17%)
n
Perks and benefits extended to a larger employee base
n
Variable/performance-linked component of compensation goes up
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Salaries:

Freshers Lose, Seniors
Gain

Experience Less
than 2 Years
2-5
Years
5-10
Years
Over
10 Years
Salary %
of employees
%
of employees
%
of employees
%
of employees
2004 2003 2004 2003 2004 2003 2004 2003
Less
than Rs 2 lakh
36.5 15.3 9.8 7.5 6 2.9 2.3
Rs 2
to 3 lakh
34 48.6 20.7 24.3 10.5 12.3 3.5 3.3
Rs
3.1 to 4.5 lakh
24.5 28 34.1 45.9 15 22.9 9.7 11
Rs
4.6 to 6 lakh
2.5 5.6 22.3 17.6 21.6 30 12.4 20.4
Rs
6.1 to 8 lakh
1.3 0.8 8.4 4.2 20.7 19 7.1 6.7
Rs
8.1 to 10 lakh
1.3 0.5 2.7 0.1 12 9.1 13.3 14.6
Rs
10.1 to 15 lakh
1.2 2 0.2 11.7 3.3 28.3 27.4
Rs
15.1 to 25 lakh
0.1 2.1 0.4 17.7 12.5
Rs
25.1 to 35 lakh
6.2 1.5
Over
Rs 35 lakh
0.2 0.6 1.8 0.3
Average
salary (Rs lakh)
2.6 3 4.2 3.8 6.7 5.4 12.4 9.9
%
change in average salary

—12%
11% 24% 26%
Freshers
Lose, Seniors Gain
Less
than 2 Years

The recruitment continues, and the salaries have started to become more like those in the manufacturing industry. Fat pay packets for freshers are definitely now a thing of the past. The proportion of employees in the sub-Rs 2 lakh per annum band saw a huge jump, and this emerged as the predominant salary band. While this led to the fall in the average salary for employees with less than two years of work experience, the other interesting aspect that emerged was the absolute absence of employees in the higher pay bands. For instance, not a single respondent featured in the Rs 10—15 lakh band, unlike last year, when a little of 1% of the fresh work force drew as much. With a fresh graduate drawing Rs 2.6 lakh per annum, the level of salary satisfaction is therefore the least here, and it might not be long before starry-eyed freshers stop seeing the IT industry as a destination of choice.
2-5
Years


This band of employees saw their salaries rise by an average 11% in 2004, the corresponding figure in 2003 being 9%. The predominant band in the industry, their level of satisfaction with salaries has remained the same as last year's. They are not at the bottom any longer, because the band of employees with less than two years' work experience has seen a decline in its satisfaction score. Most of the employees in this band still earn

Rs 3-4.5 lakh per annum, but the proportion earning upto Rs 6 lakh has increased, while those earning less than Rs 3 lakh has declined. Another interesting change that occurred in this group was the migration of a greater number of employees onto higher salary brackets. In 2003, only 4.8% of the employees in this group earned Rs 6 lakh and above, while the corresponding figure for 2004 stood at 13.2%. The cumulative effect of these factors has helped push the average salary of these employees to Rs 4.2 lakh per annum in 2004 up from Rs 3.8 lakh in 2003.
5-10
Years

This was the worst hit group in 2003, when their salaries saw a
decline, though a marginal one. But happy days are here again for this
group: they saw their salaries rise, on average, by 24% - a substantial
jump by any standards! The Rs 4.6-6 lakh band continues to be the
predominant one, but the population of the same has declined from 30% to
22%. This could also be attributed to the fact that a greater percentage
of employees now belong in the higher income brackets, a trend observed in
the 2-5 years' experience band too. In 2003, 31% of the employees in
this experience band earned Rs 6 lakh or more, and the proportion of
employees for this year stands at 47%. This trend of higher incomes in the
more experienced bands is also explained by the fact that more and more
companies are linking pay to performance: in other words, the variable
component is on the rise. The same trend is however not all that evident
with respect to the entry-level work force. And interestingly, despite a
handsome increase in the salary, the satisfaction level of this group of
employees has seen a marginal decline over last year.
Over
10 Years

This group had a salary rise of 18%-the highest -in 2003, and the situation in 2004 has been no different, with the hike this year being a whopping 26%. Contrary to popular belief that greater experience ensures a fatter pay packet, in 2004, as many as 13% of the employees with ten years or more of experience earned Rs 4.5 lakh or less. And this is down from 2003, when it stood at 17%. The predominant bracket continues to be the Rs 10-15 lakh one. It was heartening to note that in all the brackets above this, the proportion of employees saw a jump. It is therefore no surprise this is the set of employees most satisfied with their salaries.

But salaries have not been such a great motivator and this trend has been
evident for a while now. According to the Best Employers' Survey 2004, salary
and compensation ranked at the fifth position as the reason for joining and only
8% of the respondents attributed it to be the basic reason for joining a
company. The same stood at 10% in 2003, clearly indicating the fact that
"show me the money," is a thing of the past.

Salary
versus Satisfaction
Top
Salaries
Satisfaction
Rank Rank
HP 1 8
Cadence 2 1
Philips 3 2
Sasken 4 6
Siemens 5 18
Datacraft 6 20
Infosys 7 14
HCL
Tech
8 9
Zensar 9 16
Sun
Micro
10 12
Indus
Logic
11 17
Ness 12 10
Wipro 13 4
CSC 14 15
Oracle 15 3
Satyam 16 19
Infinite 17 11
Keane 18 13
Mindtree 19 5
TCS 20 7
DQ-IDC India Salary
Survey 2004

Base: 1,010
employees

A high salray doesn't always mean a high satisfaction with salary! Nor does a rise in salary necessarily translate into a corresponding rise in satisfaction. HP, the best paymaster in the industry, has quite a lot of employees who look dissatisfied with their salary levels. The employees at Siemens also tend to echo the HP employees' views. On the other hand Mindtree, which is near the bottom of the table in terms of size of the packet, has relatively satisfied employees. So does TCS. And Oracle employees are quite satisfied with their salaries despite Oracle featuring quite low on actual salaries. It is results like these that make Maslow's hierarchy of needs look like the absolute truth. For, real satisfaction is an outcome of more variables than just the salary one. For instance, a boring, monotonous work profile could lead to lower satisfaction scores even on the salary parameter. The prescriptive approach that companies adopt is to use job rotation to rejuvenate the employee's work life
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Perquisites and benefits ranked a low eleventh and less than 2% of the
respondents considered it the most important before joining a company. Job
content and growth opportunities are the magnets that draw the software pro
today. And therefore not many an eyebrows are raised when one hears of a
software professional coming back to Bangalore from the Valley. "It's the
project dumbo."

Growing Perks

After seeing a downward trend two years in a row, 2004 saw the perks and benefits available to employees take an upswing. Medical and life insurance cover, along with conveyance, were the benefits passed on to the largest proportion of the workforce. Availability of subsidized food coupons saw an impressive increase from 37% in 2003 to 60% last year. Another category of benefits that saw a fair increase in percentage of diffusion was the provision of telephone services, mobile or otherwise, by the company. Last year, more than one-fourth of the employees were reimbursed their telephone expenses. But perks of this nature are not a reason for younger employees to rejoice, as this facility was largely confined to the seniors in the house.
DQ-IDC India Salary
Survey 2004

Base: 1,010
employees

Experience Counts

The total proportion of employees with less than two years of work experience dropped from one-fourth to about 15% though the actual number of fresher higher went up. While the largest segment continues to be the band with 2-5 years' experience, the section with 5-10 years' experience saw the greatest increase in population.
DQ-IDC India Salary
Survey 2004

Base: 1,010
employees

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Salary Hike Comparison

The Ageing Youngsters

Salaries have been rising in 2003-04, and a larger number of employees saw a higher hike than in 2002-03. The industry-wide trend has been that the well being was distributed amongst all on board. In all of the bigger bands (i.e. 16% and over), the proportion of employees saw a jump, while the reverse was true for the bands below that. The last hike in average salary stood at 17% in 2004 as compared to 16% in 2003 The industry is not getting younger but continues to be a young one in all senses of the word. Despite the frantic hiring of fresh graduates, the average age rose to 28.9 years. The proportion of those younger than 25 years of age continues to drop. It stood at 29% in 2002 and stands now at 22%. The 26-35- year-olds make up nearly 70% of the industry, indicating that the industry is maturing, and therefore, that the cumulative work experience captive in its workforce is also on the rise.
DQ-IDC India Salary
Survey 2004

Base: 1,010
employees

Engineers Rule

South India on Top

The IT industry continues to be the playground of the engineers. Nearly three-fourths of the respondents had a technical qualification that is either an engineering degree or an MCA. An interesting trend, though, was the paucity of graduates with a business/management degree. Only one in 20 employees is armed with a business school degree, and the situation has seen no change over the previous year. The domination of the south brigade is complete and sustained. Three of the top three originator states come from southern India and make up nearly half of the respondents, up from 43% last year. While Maharashtra has also upped its contribution to the industry, Delhi's share of employees in the surveyed sample has more or less remained stable. UP's position in terms of contributing workforce to the industry does not come across as a surprise despite its low general development indicators, because apart from two IITs and an
IIM, the state is also a home to a great number of engineering and business schools.
DQ-IDC India Salary
Survey 2004

Base: 1,010
employees

We present the DQ IDC India IT Salary Survey 2004. Read on for more
results.

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Methodology

The DQ-IDC Best Employer Survey for 2003 and 2004 were carried out in six
major cities across the country — Mumbai, New Delhi, Chennai, Kolkata,
Hyderabad and Bangalore. For the IT survey, questionnaires were sent out to 200
companies, for both 2003 and 2004. Out of this, around 45 companies participated
in the second round for both the years. In the next round, a large-scale face to
face survey was conducted among the employees of the short-listed companies. The
salary survey data and profiles of the IT industry are derived from these
employee interviews.

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Note: Salary data published here is all derived from the field surveys of BES
2004 and BES 2003, for fair comparison. The BES 2003 data shown here may hence
differ from that published in the November 15, 2003 issue.