21|Patni Computers : In Choppy Waters
It is said that trouble comes in threes. So was
the case with Patni, one of Indias oldest IT companies. First, the dollar
depreciation and the US slowdown spelt danger with North America accounting for
78% of revenues (down 2% from last year). Secondly, the company faced a churn of
its top clients, especially in telecom due to vendor consolidation. Finally,
throughout the year, Patni was in the news for all the wrong reasons, from
alleged dispute between the owners to possible sell out. Result: almost zero
growth in rupee terms and goodbye to the DQ Top20 club.
A major re-haul was put in motion by
restructuring business lines with the thinning of verticals to reduce
inefficiencies. The executive team was revamped with new COO, CFO, and HR head
appointed among others. On the positive side, product engineering grew by 50%.
This could be Patnis trump card in the years to come. The high onsite-offshore
ratiohighest among all large Indian IT services firmscould however be a
worrying factor, along with over-dependence on North America.
|
NK Patni, |
color=#df8900>Highlights
color=#45a12a>
color=#45a12a size=1>u
color=#45a12a face="Verdana" size="1">
Top 10 concentration went down
from 53% to 47%
color=#45a12a size=1>u Non
US growth was three times that of revenue growth
color=#45a12a size=1>u To
focus on increasing solutions; increasing sales productivity;
geographic diversification in 2008
l Start-up Year: 1978 l
Products & Services: IT, product engineering, and
infrastructure management services l
Employees: 14,976 l Branches: 42
l Address: Akruti, MIDC, Cross
Road No. 21, Andheri (East), Mumbai 400 093
l Tel: +91-022- 66930500
l Fax: +91-022- 66930211
l Website:
www.patni.com
22|APC-MGE
: The New Avatar
This was the first year after APC-MGE completed its Schneider Electric India
business unit following APCs acquisition by Schneider and subsequent merger
with MGE UPS. With energy efficiency high on the agenda of several Indian
corporates, APC-MGE tried to leverage the parents global reputation in
providing energy efficient solutions for enterprise data centers.
|
Pankaj |
color=#df8900>Highlights
color=#45a12a>
color=#45a12a size=1>u Tied up with retail stores like Big Bazaar and eZones for
mobile accessories
color=#45a12a size=1>u Launched 1KVA UPS targeted at home users
color=#45a12a size=1>u Lost an order from a telecom service provider to its
competitor
l Start-up Year: 1999
l Products & Services:
Critical power and cooling solutions
l Address: 27, Lavalle
Road, Bangalore-560001 l Tel: +91-080-22213798
l Fax:+91-080-22213816
l Website:
www.apc-mge.com
The company also joined the Sun Microsystems-initiated eco-consortium in
India. In another strategic move APC-MGE forayed into mobile accessories to tap
the growing Indian mobile workforce.
The organizational restructuring expectedly led to some management reshuffle.
The previous APC country general manager Pankaj Sharma was promoted as
president, APC-MGE for India, Sri Lanka, and Bangladesh. Subsequently, Srinivas
Chebbi, the erstwhile Schneider Electric regional director in Northern Emirates,
Dubai and Oman took over as the country general manager. There have been
complaints on service issues. The entry of chinese players have impacted APC-MGE
in the low-end UPS market.
23|Moser
Baer : Version 2.0
After shaking up the pre-recorded DVD market last year, Moser Baer took the
logical but risky step of entering the highly competitive consumer electronics
and PC peripherals business. It launched its range of LCD TVs, DVD players, and
digital photo frames. And followed it up by entering into tie-ups with retail
chains like Croma, e-zone, Spencer, Max, and Jumbothere are plans to set up
twenty exclusive Moser Baer outlets this year. It is clearly playing on its twin
strengths of low-cost manufacturing and distribution.
Moser Baer also launched ODDs in collaboration with Philips, Taiwan and Lite-On
Digital (called Moser Baer-Lite-on). It partnered China-based LDK Solar and
Norway-based REC Group to sell and deliver high quality multi-crystalline
silicon wafers. It set up a Rs 2,000 crore manufacturing facility in Tamil Nadu
to make photovoltaic and nanotechnology products, and electronic storage media.
However, with the transformation still underway, Moser Baer saw negative
growth, which resulted in its exit from the DQTop20 club after being there
nearly a decade.
|
Ratul Puri, |
color=#df8900 size="2" face="Verdana">Highlights
color=#45a12a face="Verdana" size="1">
color=#45a12a size=1>u A consortium of investors led by IDFC Private Equity, GIC
Special Investments, CDC GROUP plc, and IDFC to invest Rs 400
crore in its wholly owned photovoltaic subsidiary
color=#45a12a size=1>u Moser Baer Solar PLC raised $1.50 bn for investing in the
545 MW Thin Film PV Capacity
l Start-up Year: 1983
l Products & Services:
Optical and magnetic storage media, audio cassettes/
diskettes, film CDs and DVDs and packaging options
l Branches: 4
l Address: 43 B Okhla Industrial Estate, Phase
III, New Delhi l Website:
www.moserbaer.in
l Tel:
+91-11-41635211
24|MphasiS :
Stable, for Now
MphasiS impressed with more than 40% growth (excluding BPO). Integration with
EDS has been smooth with as much as 43% of MphasiS revenue coming through EDS in
FY 08. CEO, Jeya Kumar started focusing on the next set of priorities such as
quality and talent management. That included appointment of a chief quality
officer and setting up of the EDS Learning & Leadership Academy in Mangalore.
In terms of revenue break-up, MphasiS is yet to get into the same league as
the top-tier vendors though. ADM is still huge, though its share dropped from
68% in FY 07 to 65% in FY 08. BPO revenue dropped from 24% to 22% while
infrastructure management/helpdesk services grew from 8% to 13%. In absolute
terms, the company expects IM/helpdesk to grow about 70% this year. BPOlargely
driven by the domestic market will grow by around 15%.
This year the companys strategic agenda includes increasing domestic sales
focus, take learning from Indian customer services to overseas clients,
platformizing some BPO offerings while continuing its thrust on leadership
development. However, with HP taking over EDS, its delivery strategy may go
through another round of change.
|
Jeya Kumar, |
color=#df8900 size="2" face="Verdana">Highlights
color=#45a12a face="Verdana" size="1">
color=#45a12a size=1>u In
terms of geography, US revenue share came down from 70% in FY
07 to 67% in FY 08, while Europes share increased from 16%
to 20%
color=#45a12a size=1>u Appointed Ramesh Gudalur to head BPO
color=#45a12a size=1>u Added new facilities in Indore and Puducherry
l Start-up Year: 1992
l Products & Services: IT
services l Employees: 27, 047 (including 12,829 in BPO)
l
Address: Bagmane Technology Park (Lakeview), Byrasandra, CV
Raman Nagar, Bangalore-560 093 l Tel/Fax:+91-80-25346760
l Website:
www.mphasis.com
25|Samsung India Electronics : Facing the Slump
Call it a case of sacrificing todays gains for a better future. Samsung,
which dominated the monitor market for so long, saw competitors like TPV and
Acer gaining prominence, and eating into its market share, primarily because of
its de-focused 15 CRT business.
|
SH Oh, MD |
color=#df8900 size="2" face="Verdana">Highlights
color=#45a12a face="Verdana" size="1">
color=#45a12a size=1>u Intensified
its retail strategy with tie-ups with large format retail
stores
color=#45a12a size=1>u Plans to set up its own IT retail stores, and expand
Digital Zones in FY 08
color=#45a12a size=1>u Expanded its R&D operations in India, by setting up a new
software R&D center at Noida
l Start-up Year: 2000
l Products & Services:
Color Monitors, Printers, HDD, OMS l Address: 7th & 8th Floor, IFCI Tower, 61, Nehru Place, New Delhi-110019
l Tel: +91-011- 41511234 l Fax: +91-011-41608818/19
l Website:
www.samsung.com/in
However, its LCD business, which accounted for 65%, of its revenues can well
put it back in fast gear as the market moves to LCD in a more decided way. In
fact, the company has plans to phase out CRTs over in the not so distant future.
In addition, the company plans to re-enter the notebook market to ride on the
high growth wave in the notebook market as the desktop market slumps at lower
growth rates.
During the year, Samsung created new teams for retail and corporate
customers. The B2B team for handling corporate customers has been set up in
Delhi, Kolkata, Bangalore, Chennai, Hyderabad, and Mumbai. Samsung added around
sixty corporate partners taking the total number of corporate partners to over
100.