The Call To Excel

After a long time, talks of mergers and acquisitions are once again in the
air. This time, the talks were between two companies co-founded by Shiv Nadar–HCL
Infosystems (HCLI) and HCL Technologies (HCLT). Unlike the previous examples in
the Indian IT sector of complete acquisitions like CMC by the Tata group or
Deutsche Software India by HCLT, here HCLI hived off its division to HCLT.

Who gets what?

As per the restructuring and realignment, the software export business of
HCLI will be hived off to HCLT. The division with revenues of Rs 170 crore as on
year ending June 2002 has a resource base of over 800 people with a majority
functioning as technical professionals and in the development centers in Kolkata,
Chennai, and Noida. In revenue terms, of the Rs 170 crore, about 42% came from
domestic operations while the balance was the overseas component.

Moreover,
as part of the restructuring, HCLI is hiving off its 128-seat facility for the
technical help desk business, currently under HCL Infinet, for a sum not
exceeding Rs 2 crore. This 168-people division generated a business of Rs 2.7
crore with a profit before tax of Rs 8 lakh. The current client base of the
technical help desk includes several US organizations including a large telecom
and several software product companies.

So what does HCL Infosystems get in return? HCLI shareholders will get two
additional shares of HCLT for every nine shares held. To facilitate the same,
HCLT would issue 7.09 mn equity shares to the shareholders of HCLI and the
valuation is based on an independent valuation exercise carried out by
PriceWaterhouseCoopers and Bansi Mehta & Company.

Gains and losses

In FY00-01, HCLI focused on the services market with a significant thrust on
the exports market (specially the Asian Pacific Rim market). Subsequently export
revenues had jumped from 4.7% to 12% (Rs 153 crore). The services thrust
continued in the subsequent year but exports failed to bring in the desired
results. In FY 01-02, while exports remained stagnant at 12%(Rs 147 crore) of
total revenues, it dropped by a couple of crores compared to the previous year.
Blame it on the slowdown, but the bigger problem for HCL Infosystems was the
lack of an important enough brand name in the global market with significant
wins.

"The merged entity will be better equipped to address a wider spectrum of customer requirements, and to tap opportunities in emerging service lines"
Shiv Nadar, chairman, president & CEO, HCL Group

According to analysts, most of the high technology, high margin business even
today rests in the US, a market where HCLI did not have much presence. This was
becoming a problem for HCLI, as it could not scale to the likes of HCLT, Infosys,
or Wipro. According to sources in HCLI, the management felt that being at the
bottom end of the software player numbers game would become a major obstacle for
future growth in this segment. Comments Ajai Chowdhry, chairman and CEO, HCLI,
"Today for any Indian software company to compete globally, it has to have
a certain scalability. We have realized that for this unit to achieve
its potential, it is best to give it the operational scalability of a
company like HCL Technologies."

Why HCLT? The answer is very simple–customers. Given the fact that both the
companies do share a common culture, it was decided that HCLT would best take
care of the existing customers and even the customers would find it easier to
transition to the sister company.

And of course, the company management felt that its own shareholders could
participate in the software industry and hence did not go in for a cash
transaction for the division.

On the other hand, the merger would help HCLT consolidate its practices in
the area of end-user applications and further widen its service portfolio. Also
it gives HCLT an entry into the Asia Pacific market, which is slated to be one
of the fastest growing markets in the coming years.

Comments Shiv Nadar, chairman, president and CEO, "The merged entity
will be much better equipped to address a wider spectrum of customer
requirements as well as capture opportunities in emerging service lines."
Also the technical help desk would complement HCLT’s own ITeS subsidiary HCL
eServe which offers services in the technical help desk, BPO, and customer
contact centers.

The
road ahead

With the merger, HCLI has shed off its export thrust and will now focus only
on the domestic markets. Along with the de-merger, HCLI has also restructured
itself into two key areas. It will transfer its office automation division to
its 100% subsidiary HCL InfiNet and this division will focus on communication,
imaging and of course continue to be in the ISP business, while HCLI will
concentrate on the IT products, solutions and related services business. And if
there is any demand from the software side viz package implementation or
software development, HCLI could always bank on the sister company to bail her
out.

Yograj Varma