High Scores | ||
"Strongly agree" | ||
Score | Industry Rank | |
Conducts business fairly | 96.4 | 5 |
High standards of corporate governance | 95.9 | 8 |
Exciting growth opportunities | 84.9 | 12 |
agree"
agree"
Improved brand image and rise in overall satisfaction levels. Company image is rated highly by employees
Fewer people find the training initiatives relevant to their work. Employees also have issues with compensation and the level of empowerment
2003-04, 27,140
2004-05, 40,992
Up there in the top category, India's largest IT company slipped one rank on
the HR front while upped its rank on the employee satisfaction scorecard by one.
Keeping employee morale and satisfaction levels high in an organization that
employs nearly 40,000 people is by itself a mammoth task.
|
TCS' overall image received high ratings. Nearly 90% of the respondents said
that "the company believes in giving back to the society and has a lot of
social work initiatives". The company was also able to infuse the right
degree of excitement into work. Over 68% of the respondents said that they were
very excited by the technology they were working on. This is far higher than for
its key competitors in the IT software and services space, Infosys (48%) and
Wipro (44%).
The company's HR processes received some sprucing up before it came out with
its Rs 5,000 crore IPO in July last year. Its entry into the stock market did
wonders to its image. The company climbed 8 ranks as the 'Most Preferred
Employer'. TCS had reserved 5,545,260 equity shares for allotment to employees
and directors of the company and given the current bull run in the stock market,
TCS's high ratings as a preferred employer is expected. At #2 as the 'Dream
Company', TCS climbed four places. Over 47% of the respondents at TCS named
their own employer as their company of dreams.
Some areas of concern are cross-company compensation (only 10% of them
expressed satisfaction on this parameter), training (TCS has slipped after
topping this category last year) and empowerment at work. (Ranked #18 on the
statement "I have the freedom to make decisions on my own in relation to my
work.") Falling levels of empowerment could also lead to disengagement in
future.