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Tata Consultancy Services: Brand New

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DQI Bureau
New Update








































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High Scores
"Strongly

agree"


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Score Industry Rank

Conducts business fairly  96.4  5
High standards of corporate governance  95.9  8
Exciting growth opportunities  84.9  12
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Low Scores





"Strongly

agree"


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Score

Industry Rank





Encouraged to take risk in work 

65.4 

15



Work-life balance 

81.4 

15



Fair appraisal system 

77.2 

18

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Dream Job





"Strongly

agree"


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Score

Industry Rank





Overseas opportunity 

49.0 

1



Growth opportunity/career development 

37.5 

11



Job security/stability 

54.8 

4







Strengths:

Improved brand image and rise in overall satisfaction levels. Company image is rated highly by employees



Weaknesses:

Fewer people find the training initiatives relevant to their work. Employees also have issues with compensation and the level of empowerment



Employee Size



2002-03, 21,861



2003-04,
27,140



2004-05,
40,992

Up there in the top category, India's largest IT company slipped one rank on

the HR front while upped its rank on the employee satisfaction scorecard by one.

Keeping employee morale and satisfaction levels high in an organization that

employs nearly 40,000 people is by itself a mammoth task.

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S Padmanabhan 



executive VP and head (Global HRD)

TCS' overall image received high ratings. Nearly 90% of the respondents said

that "the company believes in giving back to the society and has a lot of

social work initiatives". The company was also able to infuse the right

degree of excitement into work. Over 68% of the respondents said that they were

very excited by the technology they were working on. This is far higher than for

its key competitors in the IT software and services space, Infosys (48%) and

Wipro (44%).

The company's HR processes received some sprucing up before it came out with

its Rs 5,000 crore IPO in July last year. Its entry into the stock market did

wonders to its image. The company climbed 8 ranks as the 'Most Preferred

Employer'. TCS had reserved 5,545,260 equity shares for allotment to employees

and directors of the company and given the current bull run in the stock market,

TCS's high ratings as a preferred employer is expected. At #2 as the 'Dream

Company', TCS climbed four places. Over 47% of the respondents at TCS named

their own employer as their company of dreams.

Some areas of concern are cross-company compensation (only 10% of them

expressed satisfaction on this parameter), training (TCS has slipped after

topping this category last year) and empowerment at work. (Ranked #18 on the

statement "I have the freedom to make decisions on my own in relation to my

work.") Falling levels of empowerment could also lead to disengagement in

future.

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