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customer-experiencecx

Gartner News

Alibaba, Amazon will have Captured 40% Market Share by 2023: Gartner

Retail has traditionally been a laggard in terms of appetite for change, digital maturity and hence technology spend, according to Gartner

By DQINDIA Online
Oct 30, 2018 09:05 IST 3 Min read
Snip Uncategorized
Aircel, BSNL and Many Indian Firms Provide Mediocre Customer Experiences: Forrester
By DQINDIA Online
Sep 22, 2015 06:25 IST 2 Min read