Verint Systems, the Customer Engagement Company, announced new workforce engagement capabilities for simplifying, modernizing and automating back-office operations. The back office* plays an ...
A study from Verint Systems Inc. shows a 7% drop in customer retention compared to a similar survey conducted one ...
The contact center market in India continues to grow because of escalating domestic demand for customer care, increasing drive towards ...
Verint Systems Inc. today announced the availability of Verint Robotic Process Automation, a set of advanced capabilities that uses software ...
Launched in 1982 as India’s first IT print publication, Dataquest is known as the “Bible of Indian IT.”
Features business technologies, enterprise tech, cloud, hybrid multi-cloud, data management, security, IT Infrastructure, emerging technologies, analysis of market trends, a new development in the IT industry and needs of corporate users, Jobs, Deep Tech, interviews of CEOs / CIO's / MDs, and Annual surveys.
