Do We Need A Chatbot?
By Sameet Gupte, Servion Global Solutions Ever since mobile messaging applications exploded onto the scene a few years ago, the hype around customer experience automation – using chatbots – has…
By Sameet Gupte, Servion Global Solutions Ever since mobile messaging applications exploded onto the scene a few years ago, the hype around customer experience automation – using chatbots – has…
Gupshup, the bot platform, announced the launch of the chat bot it developed for Titan Company Limited, India’s leading lifestyle company. The bot has been developed for the company’s e-commerce…
Once upon a time, a miracle device was introduced – Smartphone. This was the ultimate door for the start-ups to enter the consumer’s world effortlessly. Everyone is aware about the…