Customer Experience(CX) Archives

Tag Archives: Customer Experience(CX)

News Author: DQINDIA Online - October 30, 2018

Alibaba, Amazon will have Captured 40% Market Share by 2023: Gartner

Global retail sector technology spending will grow 3.6 percent to reach almost $203.6 billion in 2019, with similar growth rates for the next two years, according to the latest forecast…

News Author: DQINDIA Online - September 22, 2015

Aircel, BSNL and Many Indian Firms Provide Mediocre Customer Experiences: Forrester

In a damning revelation by Forrester, majority of Indian firms deliver mediocre customer experiences;and if that is not enough about 3% is rated “Very Poor”. According to Forrester, “Improving the…

Pradeep Gupta, CMD, CyberMedia Group welcoming Dr Arvind Gupta, National Head Information Technology, BJP. Dr Gupta was the Chief Guest of the evening
(L-R) Sunil Sharma, VP, Sales, India & Saarc, Cyberoam and Dr Arvind Gupta, National Head IT giving the Dataquest Business Technology Award to Sapient Consulting for the best IT implementation in security, mobility, unified communications, and infrastructure management
Jubilant Lifesciences received the award for best IT implementation in analytics, mobility, cloud, ERP/SCM/CRM
ING Vysya Bank received the award for best IT implementation in mobility and ERP/SCM/CRM, infrastructure management
Escorts received the award for best IT implementation in analytics and security
Amity received the award for best IT implementation in security and unified communications
LV Bank received the award for best IT implementation in unified communications
Biocon received the award for best IT implementation in mobility and unified communications
Happiest Minds received the award for best IT implementation in security and cloud
HCL Infosystems received the award for best IT implementation in cloud and ERP/SCM/CRM
Evalueserve received the award for best IT implementation in security and cloud
Sterlite Technologies received the award for best IT implementation in analytics and cloud
Serco Global received the award for best IT implementation in mobility and cloud
Intellect Design Arena received the award for best IT implementation in cloud and unified communications
Reliance Entertainment received the award for best IT implementation in analytics and cloud
Canon India received the award for best IT implementation in analytics
Persistant Systems received the award for best IT implementation in analytics
ILFS received the award for best IT implementation in infrastructure management
eClerx received the award for best IT implementation in analytics
Sesa Sterlite received the award for best IT implementation in ERP/SCM/CRM
Hero Moto Corp received the award for best IT implementation in ERP?SCM?CRM
KPIT received the award for best IT implementation in unified communications
JK Tyres received the award for best IT implementation in analytics
Idea Cellular received the award for best IT implementation in analytics
Godfrey Philips received the award for best IT implementation in infrastructure management
Aviva Life Insurance Co received the award for best IT implementation in infrastructure management
Hindalco received the award for best IT implementation in analytics
Aircel received the award for best IT implementation in unified communications
Dr Lal Path Labs received the award for best IT implementation in cloud
Gati received the award for best IT implementation in mobility
Perfetti Van Melle received the award for best IT implementation in cloud
Sheela Foam received the award for best IT implementation in mobility
Tata Communication received the award for best IT implementation in ERP/SCM/CRM
NDTV received the award for best IT implementation in analytics
Hindustan Power received the award for best IT implementation in mobility