Contact Center Archives

Tag Archives: Contact Center

News Author: DQINDIA Online - November 20, 2016

Zoho Launches Zoho Desk, Business Software Built In Rural India

Zoho has launched Zoho Desk, claimed to be the industry’s first context-aware help desk software, which was built in Tenkasi by a team of 150. Zoho Desk uses customer data…

Features Author: Shrikanth G - August 24, 2015

Go digital or die: Nagi Kasinadhuni, GM, Communications Business Unit, Dimension Data

How Contact Centers have evolved with the times? Are they transitioning to the next orbit and breaking away from established conventional processes? These are some of the points Dimension Data’s…

Pradeep Gupta, CMD, CyberMedia Group welcoming Dr Arvind Gupta, National Head Information Technology, BJP. Dr Gupta was the Chief Guest of the evening
(L-R) Sunil Sharma, VP, Sales, India & Saarc, Cyberoam and Dr Arvind Gupta, National Head IT giving the Dataquest Business Technology Award to Sapient Consulting for the best IT implementation in security, mobility, unified communications, and infrastructure management
Jubilant Lifesciences received the award for best IT implementation in analytics, mobility, cloud, ERP/SCM/CRM
ING Vysya Bank received the award for best IT implementation in mobility and ERP/SCM/CRM, infrastructure management
Escorts received the award for best IT implementation in analytics and security
Amity received the award for best IT implementation in security and unified communications
LV Bank received the award for best IT implementation in unified communications
Biocon received the award for best IT implementation in mobility and unified communications
Happiest Minds received the award for best IT implementation in security and cloud
HCL Infosystems received the award for best IT implementation in cloud and ERP/SCM/CRM
Evalueserve received the award for best IT implementation in security and cloud
Sterlite Technologies received the award for best IT implementation in analytics and cloud
Serco Global received the award for best IT implementation in mobility and cloud
Intellect Design Arena received the award for best IT implementation in cloud and unified communications
Reliance Entertainment received the award for best IT implementation in analytics and cloud
Canon India received the award for best IT implementation in analytics
Persistant Systems received the award for best IT implementation in analytics
ILFS received the award for best IT implementation in infrastructure management
eClerx received the award for best IT implementation in analytics
Sesa Sterlite received the award for best IT implementation in ERP/SCM/CRM
Hero Moto Corp received the award for best IT implementation in ERP?SCM?CRM
KPIT received the award for best IT implementation in unified communications
JK Tyres received the award for best IT implementation in analytics
Idea Cellular received the award for best IT implementation in analytics
Godfrey Philips received the award for best IT implementation in infrastructure management
Aviva Life Insurance Co received the award for best IT implementation in infrastructure management
Hindalco received the award for best IT implementation in analytics
Aircel received the award for best IT implementation in unified communications
Dr Lal Path Labs received the award for best IT implementation in cloud
Gati received the award for best IT implementation in mobility
Perfetti Van Melle received the award for best IT implementation in cloud
Sheela Foam received the award for best IT implementation in mobility
Tata Communication received the award for best IT implementation in ERP/SCM/CRM
NDTV received the award for best IT implementation in analytics
Hindustan Power received the award for best IT implementation in mobility