Synechron collaborates with AI provider to gain insights from data for better CX

Synechron, a digital transformation consulting firm focused on the global financial services industry, collaborates with Squirro, the Augmented Intelligence (AI) solutions provider.

Squirro’s AI solutions are used by financial services, as well as other industries, to extract key actionable insights from the unstructured data they hold. This insight can be used to better understand customers and their markets, and then deliver a better experience to them. Since the inception of this partnership, Corporate and Institutional Banks (CIBs) and global insurers have benefited from enhanced understanding of their clients, turning costly but available data into new opportunities. Through the combination of Squirro’s cutting-edge technology and Synechron’s ability to scale and scope out engagements of all sizes, clients have been able to implement the Augmented Intelligence App within their businesses with confidence. Together, they helped Standard Chartered Bank unlock the power of data using Natural Language Processing to discover new ‘Client Insights’.

The two companies have collaborated recently to deliver solutions to financial services clients, most recently helping them extract insights from their unstructured data and unlock the power of information by leveraging AI.

Synechron, with 22 offices around the world employing 10,000+ people, is known for its business consulting and the expertise in seamlessly integrating emerging digital technologies, such as Blockchain, Artificial Intelligence, and Machine Learning for its clients.

“Collaboration is at the heart of what we do and partnering with Squirro in the hackathon made it clear what potential we had together,” said Mihir Shah, Head of Europe, Middle East, and APAC, Synechron.

“One of the greatest challenges financial services firms are facing is how to manage their unstructured data. The work we are doing with Squirro is not only enabling our clients to understand that data but also allowing them to leverage it, through the use of Augmented Intelligence. The partnership provides our clients with the benefit of working with a leading professional services firm with world-class financial services expertise, paired with Squirro’s cutting-edge technology. The work we have done together with Squirro thus far is testament to what can be achieved, and I am excited to see what this partnership will bring in the future,” said Shah.