Support and solutions provided by Crayon has been instrumental in our growth: Tilak Raj Ratra, Pentacle IT Solutions

Tell us about your company.

For more than two decades, Pentacle IT Solutions Private Limited erstwhile known as Pentacle Systems has been one of the leading IT solutions providers specializing in System Integration i.e. consulting, design and implementation/integration of various Information Technology products and services thus providing end-to-end integrated solutions to our esteemed customers.

Pentacle has been working on Cloud services for the last 3-4 years. Our expertise in the cloud includes Deployment, Migration and Support on Cloud technologies.

Tell us about your journey with Crayon Software so far.

The overall experience has been good without any issues. Timely billing and support have been the key points. We are currently working with Crayon on one solution, and planning to add more products and services.

How does Crayon Software Solutions help you to grow your customers?

The support and solutions provided by the Crayon team have been instrumental for us in our growth over the last 1 year.

How can customers leverage the different solutions offered by Crayon Software?

Customers can share their pain points and work with us to leverage our and Crayon’s expertise to get those resolved.

What are the different training programs offered by Crayon to understand the latest technologies?

There are regular, technical, and sales webinars offered done by the Crayon team to help us grow our business.

Which are the different technology services receiving maximum traction in the market?

The market has been steadily moving towards the cloud. There has been a lot of focus and push from leading cloud aggregators. Our overall experience has been good without any issues.

What are your future plans?

We are planning to add more products and services offered by Crayon to our bouquet of services offered to end customers.

By Ankit Parashar