Spreading Wings Of Success

Proffitt’s, Inc
is a major US de-part-ment store and specialty retailer headquartered
in Alcoa, Tennessee. The company’s sales have grown from $40 million
in 1987 to more than $2.2 billion in 1997, largely through acquisitions.
Over the same period, its retail network increased from five stores
in one city to 177 stores in 24 states, operated as the Proffitt’s,
McRae’s, Younkers, Parisian and Herberger’s chains.

In October 1997, Proffitt’s announced a merger with regional department
store company, Carson Pirie Scott. The transaction creates a business
entity with 230 stores and annual revenues in excess of $3.5 billion.

In March 1997, Proffitt’s began a three-year project to create an IT
infrastructure that would more effectively integrate existing business
operations and provide a platform for future growth.

The project, which is accompanied by company-wide business reengineering
initiatives, will replace diverse systems in five divisions. Altogether,
43 major new applications will be put in place, along with an enterprise-wide
groupware network, and a new Internet-based system for online consumer
retailing and purchasing. These will be supported by common Enterprise
Integrated Architecture (EIA) middleware providing high levels of integration
across all business units and functions.

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