Come 2003 and you can walk to the nearest PCO wallah, flash your 32-KB chip,
and complete your banking transaction. Hold on, if you thought this was some new
service that banks in India are going to launch. Thank the department of
information technology (DIT) and the Reserve Bank of India instead, which plans
to roll out these services as part of its financial application based pilot
project for smart card implementation in India. In fact, the RBI has also
decided to issue a special directive thereby enabling 22,500 PCOs across the
country to act as multifunctional service delivery points (SDPs). As per the
earlier RBI guidelines, only banks can function as SDPs. However, the decision
to amend this rule was taken keeping in mind the high penetration and
accessibility factors of PCOs that is essential for the success of this roll
out.
Also, in case you thought this would be some kind of a premier service for
those who have all, you are in for another surprise.
The project is primarily aimed at benefiting the poorest of the poor–a
bhaji wali for instance, can go to any of these PCOs authorized by the banks as
an outlet, and complete her transaction. She may chose to pay back her loan on a
daily basis, instead of the normal monthly EMI that usually is difficult to pay
for most people below the poverty line.
According to IT secretary Rajeev Ratna Shah, the pilot project is expected to
launched across 63 cities in the country by early next year. The e-purse project
is part of the multi-functional smart card project under active consideration by
the ministry, wherein a single smart card can be used for a host of applications
like driving licenses, electricity and water bills, or even taxes; and
simultaneously can also be used as an e-purse. However, the pilot project will
see only the e-purse function being activated, other utilities like driving
license, or payment of pensions using the same card to trigger off after the
completion of the pilot, circa 2004.
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Sources in DIT also revealed that while a broad consensus has already emerged
during the October 31, 2002 meeting of the inter-departmental committee on the
guidelines that would determine smart cards operation parameters, the Smart Card
initiative committee (SCIC) is currently busy sorting out complicated issues
like standards and specifications for smart cards and terminals. It is also
working on cryptography issues, standards for interface and issues related to
interoperability.
According to a senior official in DIT, the committee needs to address these
issues in advance in order to ensure that once the project is rolled out vendors
do not start shipping products that are unable to talk to each other.
The inter departmental committee, including RBI, Institute for Development
and Research in Banking Technology (IDRBT), IBA, Election Commission of India,
Ministry of Finance, Indian Railways, Ministry of Surface Transport, Bureau of
Indian Standards and also representatives from the Army, IT industry, smart card
forum and IIT also agreed that all banking and financial application related
smart cards need to be secured using PKI-based system. However, members of the
committee also agreed to the need for setting up a key management infrastructure
for non-PKI multi application smart cards. According to sources, the SCIC has
recommended that while PKI enabled Smart Cards should be used during the initial
period, the issue of setting up a key management agency for symmetric cards
should be reviewed later.
The committee also discussed the ID number schema proposed by a sub-committee
under the chairmanship of Dr Vivek K Agnihotri, Additional Secretary,
DAR&PG. Based on the sub-committee’s report, SCIC also recommended that
while the ID number should be non-significant, the issuing office number should
definitely be part of the ID number. Keeping a provision for 9999 centers, the
SCIC has also decided to have a 12-digit ID number with 4 digits for the issuing
office number and 8 digits for the person’s ID. This, according to a committee
member, is also aimed at reducing the ID number size from 16 to 12 digits. Other
information like place of birth, state or village code will be kept as fields of
record.
According to V B Taneja, senior director, DIT and director of the smart card
project, the pilot project proposes to upgrade 22,500 PCOs to act as
multifunctional service delivery points (SDPs) having smart card-based payment
systems and acting as franchises of various banks. Each PCO booth would be
upgraded with a telephone terminal, an Internet appliance, and two pocket sized
e-purse-only terminals. The respective PCO owners will have accounts with a bank
where they will deposit the cash thus collected, and will be paid a service
charge in lieu. Industry sources reveal that while the price of a 32-KB smart
card is around Rs 200, an offline card reader can be cost around Rs 18,000,
depending on individual vendors and systems integrators.
The committee has also suggested that the smart card reader should be an
offline. This explains Taneja, will help bypass the capital investment that an
online device would entail. It would have two slots–one for the user’s smart
card, and the other for the owner’s smart card. SCIC has also recommended that
two types of interoperable cards with PKI–full function debit and e-Purse-only
cards be deployed for the project.
Talking about back-end requirements for such an implementation, MD of Smart
Chip and a member of the SCIC Sanjeev Shriya says, "It could be anything–from
Oracle / DB2 or UNIX, but they would be platform-agnostic." However,
neither the Government of India nor DIT would be providing any financial support
or subsidy for the pilot. The DIT is involved only to the extent of coordinating
and handholding as far as the project is concerned. Nitty-gritty of usage,
revenue, and RoI would rest exclusively upon the respective state governments.
Capital costs of smart card related technologies, central systems, and system
management and operations would be borne by an operating industry consortium
that would manage the project.
According to Shah, the total duration of the trial run or the pilot would be
11 months. While the committee has recommended that the deployment phase should
be completed by the end of FY 2002-03, sources in the ministry point out that a
project of such magnitude may suffer several unforeseen snags and specific
details like the roll out time may change drastically. A cautious Taneja agrees
and suggests that the final shape of the project will be announced soon.
"The outline of the project and the reports of the various smart card
committee meetings have been posted on the ministry of information technology
website for suggestions from the smart card industry and the masses. Let us
evaluate these suggestions first, only then will we be in a position to formally
announce it," he adds.
Shubhendu Parth and Sudarshana
Banerjee