How ShopClues went Paperless with Zeta’s Digital Employee Benefits

Spearheaded by Sanjay Sethi and Radhika Ghai, ShopClues was deemed a Unicorn in 2016 with the E Series Funding by Sovereign Wealth Fund GIC

Founded in 2011 and headquartered in Gurugram, ShopClues is one of the preferred e-commerce destination for Real India – Buyers and Sellers in Tier 2, 3 and 4 cities and beyond.

With over – 100 million monthly visits, 28 million listed products and 6,00,000  merchants, ShopClues has taken local brands to a National level servicing more than 31,500 pin codes across India.

Spearheaded by Sanjay Sethi and Radhika Ghai, ShopClues (an Indian subsidiary of Clues Network Inc., a US Corporation) was deemed a Unicorn in 2016 with the E Series Funding by Sovereign Wealth Fund GIC Pte Ltd. Other investors include Tiger Global Management LLC, Helion Venture Partners & Nexus Venture Partners.

Solution Requirement

  • Prior to Zeta, the organization was managing reimbursements through a paper mechanism, wherein employees were required to file their claims through an expense form
  • The entire process (from filing to claims hitting the account) generally took around 15-30 days
  • There was always a risk of bills getting lost, damaged & overall, the entire process of approval was a very long drawn one

Solution Deployment

  • HR automation has always been ShopClues’ priority. Post their first meeting with Zeta, the organization was convinced that they should go ahead with this partnership
Sandeep Kumar Head HR Operations ShopCluesSandeep Kumar, Head HR Operations, ShopClues
  • With benefits such as compilation with all RBI related guidelines, Zeta dashboard showcasing the top merchants where employees are spending their money, the organization received regular insights into employee preferences
  • Further, the data shared with the auditors was also now in a much more streamlined manner

Solution Benefits

  • The employees’ experience with Zeta has been great as they just need to click a picture of the bills and upload it
  • The entire time taken to submit a claim is now not more than a minute
  • They now know well in advance how much bills they need to submit, where to submit along with timelines of reimbursements
  • The app is integrated with food ordering platforms like Zomato so it automatically pays through the Zeta app
  • Employees across all levels (junior-leadership) are really happy using the platform and urge more corporate and employees to start using Zeta

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