Serco Expands Presence in Agra

Serco announced the expansion of its Agra facility by increasing its headcount and creating 850 new positions. These positions are expected to service leading clients within the telecom vertical, providing a comprehensive range of telecom services in India.

Serco's facility is located at Bhawna Plaza, Awas Vikas Yojna. With the addition of 850 employees at the centre, Serco has successfully established itself as the largest provider of BPO services with almost 2000 employees in Agra.

" The capacity built in Agra is based entirely on clients requirements and will generate local employment opportunities. The expansion of this facility augments Serco's strategy of providing a strong domestic support to its clients, strengthens Serco's regional footprint in North India and further consolidates its expertise within the telecom vertical," said Bhupender Singh, CEO, AMEAA.

Serco has been steadily expanding its presence in India. Earlier this month Serco launched a facility in Shimoga, Karnataka for a leading telecom service provider and over the past one year has expanded its footprint in Karnal, Patna, Lucknow, Baroda, Madhyamgram and Jhangipur.