IT security is not only the need but has also become an integral part for industries across the globe to not only categorically upgrade and take care but also keep this as topmost priority in their c-suite agendas.
Web security, email security cloud, firewall protection/security, web security cloud are few of the top 10 services that are being offered by wireline service providers globally, according to recently published Market Insight report by Aricent.
However, Secure Email Gateway, Secure Gateway, Secure Web & Email Gateway, Security information and Event Management are still some of the services that are considered still the 'catch up' services by service providers.
This report has categorized the services in four categories - Top 10 services, Differentiating services, Catch-up services and Opportunity based services.
Market Insight report by Aricent analyzes service offerings of different wireline service providers in managed network services space. The sample analyzed comprises of service providers from North America, Europe and APAC region.
The report explained that while the basic services and service offers are more or less standardized across service providers and there is a significant impetus on retaining differentiation vis-Ã -vis competition.
For those service providers who are making an attempt to narrow down the differentiation gap are equally focusing on launching new services which is unique in market place and also to their service portfolios.
Â
Another point of view is that the differentiating factor created by some of the service providers is gradually becoming a hygiene factor to sustain the market position.
Service providers are also willing to experiment with one-off services based on specific opportunity which is perhaps perceived to become a differentiator in due course of time.
The report findings also revealed that:
- The majority of top services are more or less similar in terms of definition and are part of service portfolio.
- There are many differentiating services that exist today and a significant focus is on bridging the gap vis-Ã -vis competition.
- Many of those who are focusing on bridging the gap in service portfolio are relatively putting equivalent focus on creating additional differentiating services.
- Service providers are willing to bet upon specific new opportunities