SBIs Single Information Repository

Recently at State Bank of India, an implementation process was set in motion

for a turnkey solution to create a single information repository for the bank,

its foreign offices, associates and subsidiaries. The main function of the

solution would be to build a collaborative information sharing platform

(enterprise data warehouse), provide information in real-time, etc. All this

would help the bank to take informed and intelligent decisions that would prove

favorable and in the interest of its patrons, and also have a collective effect

on the development of the bank.

The turnkey project involves provisioning of the hardware required to host

the solution, information management software required to build necessary

applications and reporting, world class services centered around business

intelligence and analytics. The project also enumerates on provisions to help

SBI set up an information management competency center.

State Bank of India chose IBM after a rigorous tender qualification process,

which was followed by an evaluation of the business (domain), technical, program

management and system integration capabilities. The solution offered by IBM was

a perfect fit to the needs of the bank as the IBM team owing to their clear

understanding of the challenges faced by the bank was able to offer a specific

solution catering to its needs.

Big Benefits



The deployment of this new solution would enable the banking staff to

concentrate more on valuable tasks like up-selling and cross-selling, performing

more sophisticated analysis, etc. It will also help the bank to offer new

promotions/schemes to customers based on comprehensive, up-to-date customer

profiles. Owing to the better insight provided by the solution, the bank staff

would be able to gain better insights into the unique or specific requirements

of each customer. Thus, it will enable the bank staff to offer timely,

customized services to its patrons. All this would take the banks customer

service efficiency to a higher level.

Commenting on the beneficial aspects of the implementation, Krishna Kumar,

deputy managing director, information technology, State Bank of India says,

Information is undoubtedly crucial in todays intensely competitive scenario.

Accurate and up-to-date data which is accessible by various stakeholders across

the board will help us to deal with the challenges and become more agile. In

addition to increasing the productivity and helping employees make better

decisions, the single information repository would enable State Bank of India

to understand its operational, credit and market risks better. Further, IBMs

solution also provides a robust and trustworthy receptacle for regulatory,

compliance and government reporting.

State Bank of India is taking slow but sure steps towards achieving its

vision of becoming a banker to every Indian

Shilpa Shanbhag



shilpas@cybermedia.co.in