Run Like a Business

DQI Bureau
New Update

IT infrastructure today is often overbuilt, underutilized, ill-secured and

unaligned with business goals; with inflexible computer architectures and with

an overabundance of custom software. CIOs are being asked by senior management

to use IT more strategically across their organizations. Some of the challenges

that CIOs face today are:

  • Drive cost reduction while increasing levels of quality and service in the

  • Maximize utilization in the enterprise while freeing existing resources
  • Manage the increasing complexities of the IT infrastructure while

    responding to pressing business concerns (government regulation, global

    outsourcing, etc)
  • Transition to the future and select the right technologies that will make

    a real and lasting positive impact on the enterprise

In order to manage increasingly complex IT environments and

tightly align IT with overarching business goals, CIOs are relying on integrated

management software now more than ever. The Infrastructure management software

market is growing faster than the applications sector: CIOs purchased 56% more

management licenses than application licenses in 2003, according to IDC. New

license revenue for management software is 45% higher than new license revenue

for applications.

CIOs need to look at integrated software that will enable

them to optimize assets, increase infrastructure performance, ensure enterprise

security and business continuity, and help run IT like a business. This would be

a prerequisite to tackle the toughest challenges in 2005 and beyond.


Today, very few vendors have consolidated and integrated all

key disciplines of management software. To achieve full value and promise of

management software, CIOs will demand integrated management software which

encompasses storage, security, infrastructure management and lifecycle

management across the IT stack.

The good news is that industry innovation across management

software and services is driving toward a closer alignment between the IT

function and business dynamics. This enables a more agile IT infrastructure that

can respond efficiently to rapidly changing demands on business. Moreover,

enhanced management capabilities can deliver higher levels of automation for

operational tasks, leaving greater flexibility to concentrate on business

impact, instead of wasting precious technical resources on


With contribution from editorial advisor -Dr Santanu

General Manager, Hyderabad Advanced Technology Center and other

industry people


The Configuration Cornerstone

From the IT perspective, configuration management is defined

as "the process of identifying and defining configuration items in a

system, recording and reporting the status of configuration items and requests

for change, and verifying the completeness and correctness of configuration

items." It also focuses on the relationships between configuration items,

which helps IT managers understand how change in configuration may affect a

critical function such as application performance.


Today, without an understanding of configuration management,

companies cannot even answer the most fundamental questions:

  • What is deployed in my environment?

  • Where is it located?

  • How is it configured?

  • How are the many components and applications


  • How are my applications and the environments changing

    over time?

The most effective technology solutions are those that include automatic

inventory and tracking of components and their dependencies, automated change

detection and management, the ability to create policies and rules that serve to

"harden" the infrastructure.