Touchdown
Singapore. There is no one at the airport to greet him. Vincent is not
surprised. He has planned it that way. In the taxi, he sits back and gazes out
of the window. He is impressed. Singapore’s expressways are five lanes wide
and well-maintained. The taxi enters a tunnel and Vincent is awed by Singapore’s
amazing progress.
TThe RIMS Website |
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In less than an hour, Vincent
reaches his destination. He surveys his surroundings and sees trains running
above-ground in the distance. He can hardly recognize his neighborhood. Could so
much have changed in just 10 years? He approaches the gate and presses the bell.
Seconds later, his parents emerge, shocked and speechless. Their prodigal son
has come home.
Genesis of RIMS
Singaporeans and visitors alike continue to sing praises of the island’s
vibrant and changing landscape. To keep pace with the rapid development, the
Land Transport Authority (LTA) was tasked in 1995 to manage the nation’s
multi-billion dollar transportation infrastructure.
Planning nothing less than a
world class transportation infrastructure, the LTA crafted a challenging mission–to
provide a quality, integrated and efficient land transport system that meets the
needs and expectations of commuters. To deliver an effective land transport
network, the LTA needed an integrated management system–one that facilitates
better planning and analysis of traffic capacity, development plans and on-going
projects. LTA named this system RIMS.
Right from the start, RIMS
began to streamline LTA’s operations and turn the once labor-intensive
processes into productive electronic business workflow. Today, an LTA officer
seated at his computer terminal and using a series of keystrokes, can integrate
various software to generate 2D or 3D computer graphics of road systems. With
RIMS’ help, he can make critical decisions, confident that the new
developments he approves of, are in line with Singapore’s overall land
transport policy.
One-stop information center
RIMS stores information about thousands of road-related activities. In its
central database, you can find all kinds of information pertaining to traffic
signal lights, traffic signs, bridges, pedestrian crossings, bus-stops, car
parks, development and maintenance projects. Currently, RIMS supports more than
400 users in LTA’s various departments.
Some ‘common’ road and
transport data is also shared with qualified external agencies like private
contractors, utilities departments and environment ministries who require such
information. RIMS helps eliminate the duplication of records, excessive
paperwork and improves overall productivity in all sectors.
Exceptional service
Prompt response, faster service and shorter queues. RIMS epitomizes an
integrated and seamless environment where transport information is
readily available, shortens response time to road accidents and maintenance,
enables quick replies to commuter enquiries and swift approvals for various LTA
applications.