The India operations was best illustrated in Xeroxs transformation from a
hardware vendor to a solution provider. Which it expanded by adding fifteen new
partners across India offering content management, document outsourcing and
workflow automation. The ACS acquisition further bolstered this
solutions-centric approach. Though printer marketshare dipped in FY10, the
company was not unduly perturbed. The launch of its India Innovation Hub based
on Open Innovation, the biggest R&D facility outside of the US, aimed at further
fostering industry-academia collaboration.
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FACTSHEET
l CEO: Andrew Horne l Start-up |