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Putting Order in Nestlé’s

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DQI Bureau
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BEFORE

THE "E"
AFTER

THE "E"
Technology

mishmash
: The company runs five e-mail systems and 20 versions of

accounting, planning and inventory software. Country operations use

different computer codes for the same products so it’s hard sharing

supplies and data.
Standardized

software
: Nestlé is moving to one software package. The Web-linked

program creates a single set of product codes, allowing buyers in one

country short on, say, corn powder to get supplies from other Nestlé

divisions
Bad

communication
: Most employees have no access to production and sales

figures from countries other than their own because they’re not linked.

A planner in France can’t see data about KitKat bars being made for him

in a German plant-making it tough to adjust his order.
Centralized

data
: Nestlé is building up to a half-dozen data centers so employees

can get quick access to info via the Net. For the first time, Nestlé will

know how much it is buying from suppliers with far-flung operations. That

will let it negotiate better contracts, centralize production, and buy

more across borders.

DATA: NESTL'E

Divine overhaul

Some of the cash-rich, market-cap-poor companies are taking the opposite

approach. Realizing their original business plans were failures, they’ve done

180-degree turns and overhauled their strategies. Divine interVentures, for

example, went public as an incubator and started up more than 50 companies. In

February, with its stock market value lower than the $190 million in cash on its

balance sheet, Divine announced plans to remake itself into a software company–CEO

Andrew Filipowski’s area of expertise. It even changed its name to Divine. The

moves have helped a little: The stock of the Chicago outfit has climbed from its

low of $1 a share to $1.69, although that’s still well off the $9 a share at

which the company went public last July.

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In December, the California company, Ventro, closed two of its online

business-to-business marketplaces–the Chemdex market that allowed companies to

buy and sell chemicals on the Net and the Promedix market for medical supplies.

Ventro then said it would change its focus to helping other companies build

marketplace sites. So far, they haven’t convinced investors that its new plan

is any more viable than its last one. Its market capitalization is still only

$50 million, even though it has a treasure trove of $235 million on its balance

sheet.

Free Cash? It's

Going Fast

Some

Internet companies may look like bargains because the entire company is

valued at less than the cash it has on its balance sheet. But don’t

expect a rash of takeovers. Many companies are burning cash so fast that

the excess probably won’t last long. Here are a few examples:

COMPANY

MARKET



CAPITALIZATION

CASH

DIFFERENCE Ventro

50.4

235.1

184.7

NetZero

101.5

217.4

115.9

NBC

Internet

124

230

106

Onvia.com

57

159.1

102.1

MyPoints.com

44.9

129.2

84.3

Webvan

Group

132.5

211.8

79.3

Drugstore.com

80.4

129.8

49.4

Quokka

Sports

7.9

50

42.1

Autobytel.com

40.7

81.9

41.2

IVillage

38.1

48.9

10.8

(All

figures are in $ millions.)

Data: Standard & Poor’s

Then there are those companies that are sticking to their guns. They simply

think the stock market is unfairly punishing them and, if they perform well,

their stocks will recover. Consider Neupert at Drugstore.com. "We’ve made

a lot of changes in the last six months–laid off a substantial part of the

workforce, dramatically reduced marketing plans, and reconstructed the business

model to break even," he says. That’s why he’s confident his business

will survive, even though its stock has dropped from $67.60 in 1999 to $1.31.

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Autobytel is staying the course, too. The company, with $82 million in cash

and a $41 million market valuation, expects investors will become bullish once

it hits operating profitability in the third quarter. "We are well enough

established that we aren’t taking down marketing costs, nor are we

anticipating any large-scale layoffs," says CEO Mark Lorimer. "After

all, we’re going to post profits in a few (months)."

Despite the risks, cash can be a powerful lure for potential acquirers. If a

purchase can be completed quickly, the leftover cash can help fund the

operations of the surviving company. The women’s site iVillage acquired

Women.com Networks for stock in February, partly to get its hands on its

one-time rival’s $30 million in cash. The two sites combined some operations

to reduce expenses and now should have plenty of money to make it to the third

quarter when the business is expected to begin generating cash. "The deal

that we cut with Women.com makes sure that we have enough dollars for a rainy

day," says iVillage CEO Douglas McCormick.

There may yet be a handful of deals like McCormick’s in the wings. But it’s

a treacherous market these days and potential acquirers will have to weigh the

risks carefully–before moving licketysplit. The free cash is disappearing

fast.

Pallavi Gogoi–BusinessWeek

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