Processing the Health Revolution

Confident of delivering faster return on investment Rod Mann

l Tibco

remains your biggest client, but how many others have you added to the client

list?



In out first year, we were dependent on Tibco for 90% of our revenues. That

share, however, has been steadily decreasing. We propose to add about 20 clients

this year, of which about three-to-four will be in India. We have done work for

Hewlett-Packard (India) on their Tibco implementation. We are also looking at

Life Insurance Corporation and Reliance Industries.

l There’s a

lot of talk on Aalayance targeting the healthcare space...



We classify the healthcare segment into three–the provider, the provided

and the pharmaceutical. As of now, we plan to focus on the provider. We have

already entered into an alliance with a company called Quovadx, with the aim of

creating a niche for ourselves in the healthcare space.

l How fast do

you expect return on investment?



We are confident of being able to deliver faster RoI. The basic problem

stems from the fact that there’s nothing economic to show in this sector. The

best feedback is in the form of bagging customers quicker, apart from the

referential accounts that come in. It is a complementing process.

l What about

growth in the telecom and financial segments?



The telecom segment is nascent as of now, but the financial sector is the

biggest. We are currently bidding for projects like Reliance’s, which plans to

implement CDNA. It is a horizontal world, whereas the niche of healthcare is yet

untouched.

l What is your

feel on the Indian market, and your foray into the wireless arena?



The US is a more homogenous market and it’s easier to grow in the US than

here. But in India we are looking at adding to our client base and expanding our

operations here. But as of now, we are not increasing manpower or resources till

we see returns that support this. As for wireless, we are concentrating on

application development. We have two big clients–and one of them is poised to

scale up implementation. There are six other prospective clients in the offing.

Dhanya Krishnakumar in New Delhi