Pharma giant Lupin uses MS Office 365 to drive efficiency

Lupin Limited,a pharmaceutical company recently deployed Microsoft Office 365 to simplify employee communication, gain business insights and share experiences across its offices in four continents. By providing the latest capabilities of Office 365, Lupin has enabled its 11,000 employees to communicate more effectively and efficiently while also reducing total costs by around 40 percent over a 3 year time period.

With operations spanning four continents, recent acquisitions in Europe, Asia Pacific, and Latin America and its pharmaceutical products reaching over 100 countries, the growth of Lupin has been exponential. The ability to communicate effectively across locations amongst its 11,000 employee base was critical to the company. Lupin used multiple legacy systems for messaging and communication across different geographies, but as business grew rapidly, the company found its needs had exceeded the existing solution's capabilities. The company evaluated cloud services from leading service providers with the intention of moving to one standard, global solution to help employees better communicate within the company. The decision was eventually made in favor of Microsoft Office 365.

"With Office 365, we can take full advantage of reliable, state-of-art technology that helps our business run more effectively at lower costs. Most importantly, Office 365 creates a more productive mobile workforce by providing employees access to email, documents, contacts, and calendars - using a variety of devices from virtually any location. The first wave of our global rollout of Office 365 has successfully been able to unify our geographically diverse workforce providing them with the access they need anytime and anywhere, with tools that they are already familiar with. At the same time, we have been able to retire a number of legacy messaging systems and consolidate the footprint. This has worked very well for us" stated Mr. Mayur Danait, CIO, Lupin.

Office 365 provided Lupin the ability to absorb future growth, be it organic or inorganic. More importantly, it provided the company a platform that can deliver unified communications and value-added services to its employees, enhancing their productivity and experience. Other benefits from Office 365 include:

·Building a uniform organization identity and culture: Exchange Online helped the communications and top management teams to engage with the employees better, be it sharing their vision, business plans and core strategies, or enabling them to build consensus and create a sense of belonging. Exchange Online further enabled the employees to connect with their colleagues globally.

·Reduction in total costs: By moving to Office 365, Lupin reduced costs in a number of ways including personnel, hardware, facilities, and deployment expenses. From initial project ROI estimates, this could work out to as much as 40% over a 3 year time period.

·Improved regulatory compliance with eDiscovery: Features such as email archival, retention policies, legal hold, and the ability to integrate with third-party cloud-based archival and eDiscovery solutions enabled Lupin to meet with regulatory requirements across countries.

·Effortless administration: Office 365 hosted services reduced the administration tasks like managing the overall landscape, provision users and necessary back-ups.

Ramkumar Pichai, GM - Microsoft Office Division, Microsoft India, highlighted, "We are pleased to support Lupin by providing our seamless communication and collaboration services. With Office 365, employees can work together more easily from anywhere on any device, while collaborating with others inside and outside the organization in a simple and highly secure manner."