Paytm app, a popular platform used by over 7 million merchants across India to accept payments directly into their bank account, has been pulled down from Google Play Store reportedly for violating norms. “We don’t allow online casinos/support any unregulated gambling apps that facilitate sports betting. It includes if app leads consumers to an external website that allows them to participate in paid tournaments to win real money/cash prizes,” said Google about the issue in its blog post.
The move has led to concern among users who have been using the app for mobile recharges, utility bill payments, travel, movies, and so on. “Should we withdraw all the amount? please revert at earliest. This is something which was unacceptable. If this is the thing i am closing my account,” said a consumer. “CAN YOU TELL THE REASON WHY IT’S UNAVAILABLE IN PLAY STORE. I SHOULD WITHDRAW MY MONEY FROM PAYTM?????,” asks another consumer.
Nevertheless, Paytm has responded to the issue saying this is a temporary ban, and customers who have already downloaded the app will not be impacted by the development. “Paytm Android app is temporarily unavailable on Google’s Play Store for new downloads or updates. It will be back very soon. All your money is completely safe, and you can continue to enjoy your Paytm app as normal,” said Paytm through its official account on Twitter.