Paytm, through a blog post, has clarified why they were removed from Google Play. The company has recently launched Paytm Cricket League on their consumer app, which aimed at engaging users through their passion of cricket and reward them with cashback offers. The game allowed users to collect player stickers after each transaction, and receive Paytm Cashback.
The company says that this was the reason why Google removed the app from Play Store. “Today afternoon, we received communication from Google that they are suspending our app because they believe this to be a violation of their Play Store policies on gambling,” says the platform’s official blog.
The company says that they have disabled the cashback component while maintaining that they did nothing unlawful. The company says that they are working with Google to restore the app, and removed the cashback offer to comply with the rules Google Play store. “We assure all our users that their balances and linked accounts are 100% safe. Our services are fully functional on all existing apps and you can continue enjoying Paytm like before,” they said.
Earlier today, Google removed the app from its Play store citing violation of norms. “We don’t allow online casinos/support any unregulated gambling apps that facilitate sports betting. It includes if app leads consumers to an external website that allows them to participate in paid tournaments to win real money/cash prizes,” said Google.
UPDATE: Paytm App is Back on Google Play
“Thanks everyone for your support! Paytm App is back, live in Play Store. We launched a UPI CashBack campaign this morning. Our app got suspended by Google for this. India, you decide if giving cash back is gambling,” said Vijay Shekhar Sharma, founder, Paytm.