Partnership with Crayon Software helped us add cloud resource billing and spend management services: Amit Dixit, V-Connect

Tell us about your company.

V-Connect is a Cloud Hosting and Managed Services provider company, since 2016. We offer a complete suite of Cloud services, which cater to the present needs of the customers to reduce upfront investment and enable seamless IT operations. In every client engagement, we ensure clients realize higher ROI and stretch the intrinsic value of existing IT investments while making sure they are better prepared for the emergent market.

Tell us about your journey with Crayon Software so far.

We have been connected with Crayon Software since the last 2 years as a partner and both of us have worked as a team in offering Cloud Solutions wherein customers easily adapted to industry changes while monetizing any service in a subscription model, automating end-to-end operations, and reducing time to market and revenue with access to our infinite ecosystem.

How does Crayon Software Solutions help you to grow your customers?

Our partnership with Crayon Software helped us to add cloud resource billing and spend management services to our existing cloud consulting and 24×7 managed services. This also helps us with the necessary visibility to provide a seamless cost optimization and control solution on our enterprise customer’s cloud spends.

How can customers leverage the different solutions offered by Crayon Software?

By engaging with Crayon Software, customers can be assured of a consistent user experience of getting it right one time and every time. This experience starts right from planning, on-boarding, and continues running at a steady-state with effective monthly cost management.

What are the different training programs offered by Crayon to understand the latest technologies?

Various webinars, sales team meet, technical support, partner and customer events are some of the initiatives offered by Crayon to understand the latest technologies.

Which are the different technology services receiving maximum traction in the market?

Talking about verticals, logistics, manufacturing and e-commerce or “Wallet/Payment Gateway” are some services that are eagerly adopting cloud. Organizations that are either in the rapid agile expansion phase or looking to consolidate and gain cost control are eagerly adopting cloud. This also depends on the market segment and the cloud adoption maturity. Nowadays in India, the focus is more on leveraging data security and adopting AI and ML as well as migrating critical workloads to the public cloud with leading cloud aggregators. In markets, the major focus is on setting up the Backup and Disaster recovery and largely building the TCO as well as moving customer facing sites.

What are your future plans?

We are planning to have joint GTM and Quarterly strategic meetings for new customers’ onboarding in Cloud and Managed Services BU. Moreover, we will be hosting events to bring fresh business from new customers as well as new business from existing customers (like Backup and DR Services + IT Security Consulting Services). We will understand customers’ pain areas or challenges and help them with the benefits of cloud services.

By Ankit Parashar